Mercier Consultancy MD Is Hiring A Transportation Customer Experts

Join Mercier Consultancy MD as a German‑Speaking Transportation Customer Expert! 🚍🌍

We are currently looking for skilled German‑Speaking Transportation Customer Experts to become a part of our dynamic team in Greece. If you have a passion for delivering top-notch customer service and a flair for languages, this is an excellent opportunity to build a rewarding career in an international environment.

Key Responsibilities

• Provide outstanding customer support and assistance to German-speaking clients regarding transportation services and inquiries.
• Manage bookings, scheduling, and resolve issues through various communication channels.
• Maintain accurate documentation of customer interactions and service transactions within the CRM system.
• Collaborate closely with internal teams to ensure smooth transport operations and timely service delivery.
• Stay informed about transportation policies, products, and procedural updates to provide precise information to customers.
• Identify and recommend improvements to enhance customer satisfaction and optimize service processes.

Requirements

• Fluency in German (both written and spoken) is essential; proficiency in English is a plus.
• Previous customer service experience, ideally within transportation or logistics sectors.
• Excellent communication skills with a strong customer-oriented approach.
• Ability to multitask effectively and solve problems in a dynamic environment.
• Knowledge of CRM tools and transportation systems is preferred.
• Detail-focused, proactive, and motivated to deliver top-tier service.
• Willingness to relocate or work in Greece and embrace multicultural settings.

What We Offer

• 💰 Competitive Monthly Salary
• 🎓 Fully Paid Training
• 🚚 Fully Paid Relocation Package
• 📈 Monthly Performance Bonus
• 🩺 Health Insurance
• 💼 2 Extra Salaries Per Year
• ✨ And Much More..