Lensa Is Hiring A Spanish Bilingual Customer Service Representative

Join a Remote Bilingual Customer Service Role with TEKsystems!

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🌟 Job Overview

We are seeking a Spanish Bilingual Customer Service Representative to join a reputable third-party Financial Services company in a work-from-home setting!

💼 Job Responsibilities

• Contact customers regarding auto leases and loans to address insurance inefficiencies, such as cancellations, missed payments, missing documents, etc.
• Communicate on behalf of insurance providers like Capital One, GM, BMW, Audi, Credit Unions, and others to gather necessary information.
• Assist customers in resolving insurance issues to ensure all requirements are met.
• Conduct all calls in an informative capacity—this is not sales or collections.
• Make approximately 14 calls per hour, engaging in 100% phone-based communication.
• Verify insurance details with agents (e.g., checking deduction accuracy).
• Upload collected information into the company's internal website.
• Leave scripted messages for insurance agents when they do not answer, following client-approved scripts.

📅 Main Position Details

• Start Date: March 9
• Pay: $16.00 per hour
• Training Schedule: First 3 weeks, 8:30am - 5:00pm CST, including classroom training, shadowing, and call handling with supervision.
• Work Schedule: Choose from:
  • Tuesday - Saturday, 10:30am - 7:00pm CST
• Location: 100% remote
• Contract Duration: 3 months, with potential transition to permanent employment

🎯 Qualifications

• High School Diploma
• At least 1 year of customer service experience
• Bilingual in Spanish and English
• Type at least 30 WPM
• Comfortable being on the phone all day

🔍 Job Type & Location

This is a contract-to-hire position based out of Phoenix, AZ.

💰 Compensation & Benefits

The hourly pay is set at $16.00/hr. Eligibility for benefits depends on job classification and length of employment. Benefits may include:

• Medical, Dental & Vision Insurance
• Critical Illness, Accident, Hospital coverage
• 401(k) Retirement Plan with pre-tax and Roth options
• Voluntary Life & AD&D Insurance
• Short and Long-term Disability
• Health Spending Account (HSA)
• Transportation Benefits
• Employee Assistance Program
• Time Off (PTO, Vacation, Sick Leave)

🏠 Workplace Type

This role is fully remote, allowing you to work from anywhere in the United States.

🗓️ Application Deadline

The position is expected to close on February 27, 2026.

About TEKsystems

We are partners in transformation, empowering clients to activate ideas and solutions to seize new opportunities. With a team of 80,000+ professionals serving over 6,000 clients, including 80% of the Fortune 500 across North America, Europe, and Asia, TEKsystems is a leader in Full-Stack Technology Services, Talent Solutions, and business transformation. As part of the Allegis Group, we are committed to driving change and delivering impactful outcomes.

We are an equal opportunity employer and welcome applications from all qualified individuals, regardless of race, sex, age, religion, veteran status, disability, sexual orientation, gender identity, or other protected characteristics.

Learn more about TEKsystems

Discover our approach to technology and talent at TEKsystems.com.

Questions?

If you have any questions about this posting, please contact support@lensa.com.