F5 Is Hiring A Solutions Engineer III

Join our team as a Solutions Engineer (SE) and be a key player in delivering innovative technical solutions to our customers in Italy! 🚀

Position Overview

We are seeking a talented Solutions Engineer to join our Italian presales team. This pivotal role involves providing technical expertise to support sales, designing complex solutions, and delivering value-driven outcomes for customers.

🎯 Primary Responsibilities

• Uphold F5’s Business Code of Ethics and report any policy violations.
• Design, configure complex solutions, and provide system engineering support.
• Partner with Solution Architects on change requests (CR) and customer special requests (CSR).
• Maintain deep technical knowledge of F5 products and the surrounding ecosystem.
• Leverage sales strategies to identify solutions aligning with customer business objectives.
• Develop and support engaging presentations for customers and partners.
• Articulate technical features and highlight the business benefits of the F5 value proposition.
• Monitor the competitive landscape and share insights with relevant teams.
• Create case studies, white papers, and media content to showcase expertise.
• Build collaborative relationships, share best practices, and negotiate effectively.
• Utilize internal SE tools such as Salesforce.com, Vivun, SharePoint, Highspot, etc.
• Maintain detailed account profiles, including organizational charts and technology needs.
• Support the sales team using available resources and deliver outstanding customer service during the pre-sales phase.
• Lead strategic opportunities, focusing on areas like application delivery, security, AI, and microservices.
• Prepare customized, solution-based product presentations.
• Provide consultative support and document proof-of-concept activities.
• Understand business requirements and collaborate with Engineering, Product Development, and Support teams.
• Perform problem solving independently and creatively, with additional duties as assigned.

💼 Channel Support Activities

• Support F5 channel partner sales initiatives with technical expertise.
• Provide training and competitive differentiation to channel partners.
• Collaborate with sales management to qualify partner selling capabilities.

🔧 Post-Sales Activities

• Understand and follow escalation processes.
• Partner with Technical Support and customers/partners to resolve issues efficiently.

📝 Qualifications

• Extensive pre-sales or systems engineering experience.
• Experience in Public Clouds, Application Security, Application Delivery, Network Infrastructure, DevOps, SaaS, IaaS, or PaaS.
• Knowledge of AI applications and environments is a plus.
• Proficiency with Linux OS, scripting, and administration.
• Programming or DevOps background is beneficial.
• Experience in AI application development is advantageous.
• Strong presentation, communication, and account management skills.
• Knowledge of F5 core products or equivalents.
• Deep understanding of application delivery and security solutions.
• Exceptional written and oral communication skills.
• Fluent in English and Italian (native speaker preferred).

🏢 Physical Demands & Work Environment

• Based in Rome with a home office setup.
• Remote meetings encouraged, with travel required as needed.
• A self-driven role with opportunities for career growth.
• Reporting to the Manager of Solutions Engineering in Milan.

💰 Benefits & Equal Opportunity

• Competitive salary, family‑friendly benefits, and additional perks.
• F5 is an equal‑opportunity employer committed to diversity and inclusion.
• All employment decisions are made without discrimination based on race, religion, gender, and other protected classifications.
• For accommodations, contact accommodations@f5.com.