FlexStaff Careers Is Hiring A Senior Medical Office Administrator

Join FlexStaff as a Senior Medical Office Administrator and play a vital role in healthcare insurance processes and revenue cycle operations at a leading Prosthetics and Orthotics Lab in Manhattan, NY. This opportunity offers a dynamic environment for experienced professionals in healthcare administration.

Position: Senior Medical Office Administrator

Location: Manhattan, NY

Type: Temp-to-Hire

Schedule:

• Monday - Friday
• 8:30 AM - 5:30 PM

Requirements:

• 🎓 High school diploma or equivalent
• 🩺 Advanced knowledge of medical insurance verification, prior authorization processes, and reimbursement methodologies
• 💼 Prior experience in healthcare billing, collections, or revenue cycle operations
• 🌐 Bilingual in English and Spanish

Role Overview:

In this role, you will act as the lead specialist handling insurance verification, benefits investigation, prior authorizations, and re-authorizations. You will utilize payer portals, electronic systems, and direct communication with payers to ensure seamless processing.

Responsibilities:

• Insurance Authorization & Revenue Cycle Operations:
  • Lead insurance verification, benefits investigation, prior authorizations, and re-authorizations
  • Interpret payer policies, coverage criteria, and reimbursement rules
  • Validate eligibility, deductibles, co-insurance, and out-of-pocket maximums prior to services
  • Resolve authorization issues and denial cases collaboratively with clinicians and billing teams
  • Monitor turnaround times, escalate delays, and report key performance metrics
  • Maintain organized documentation for audits and compliance purposes
• Work Process Management & Technical Administration:
  • Optimize workflows related to authorizations, scheduling, documentation, and billing readiness
  • Create and update Standard Operating Procedures (SOPs)
  • Coordinate clinician schedules with authorization needs
  • Ensure daily billing readiness using practice management software and tracking systems
• Quality Assurance & Compliance:
  • Audit the accuracy of authorizations, completeness of documentation, and billing procedures