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Korean
Sales and Marketing Is Hiring A Sales Representative Bilingual
Customer Sales Representative - Non-Bulk MDU Area 🚪✨
This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.
Overview
Join our team as a Customer Sales Representative, focusing on selling products and services to customers within assigned non-bulk multi-dwelling units (MDU) areas with 20+ doors. Your responsibilities will include door-to-door solicitation, hosting lobby events, and building strong relationships with property managers to drive sales and customer satisfaction.
Major Duties and Responsibilities 🛠️
- Support customer experience: Actively and consistently promote efforts to simplify and improve the customer journey.
- Achieve sales goals: Meet monthly sales targets and increase sales volume and penetration through assigned leads and property portfolio.
- Customer solicitation: Engage residential customers via door-to-door methods, lobby events, and relationship-building with property management.
- Expand revenue: Generate additional revenue by upselling services to existing customers.
- Customer issue resolution: Respond to and resolve customer problems and complaints following company policies.
- Market knowledge: Stay informed about competitors’ activities and inform management of any changes in market conditions.
- Team participation: Contribute actively to sales meetings and training programs.
- Documentation & reporting: Complete all required paperwork accurately, including sales orders and reports, adhering to quality guidelines.
- Financial transactions: Collect funds, provide receipts, and follow company policies for transaction management.
Required Qualifications ✅
- Cold calling, persuasion, and clear communication skills
- Ability to travel confidently using a reliable personal vehicle, even in adverse weather conditions
- Capacity to work outdoors for extended periods in any season and weather
- Familiarity with computer systems and various communication devices (smartphones, PDAs, routers, etc.)
- Valid driver's license with a satisfactory driving record
- Bilingual in Korean
Education & Experience 🎓
- Education: High School Diploma or equivalent work experience
- Experience: 0-6 months in sales or customer service
Preferred Qualifications 🌟
- Knowledge of communication technologies, data networking, and telecommunications services
- Experience in consumer education and product sales
- Proven success in sales, prospecting, or cold calling (preferred but not required)
Preferred Work Experience 📈
- Over 1 year in sales or relevant roles
Working Conditions ⚙️
- Approximately 80% outside in all weather conditions, with potential exposure to inclement weather
- Ability to lift 10-20 pounds over short distances (e.g., digital boxes)
- Moderate noise exposure
- Availability for evenings and weekends, including holidays and split days off
Additional Information 💼
Our employees are more than just staff—they're building careers! We offer a comprehensive pay and benefits package that rewards your contributions and supports your well-being at every life stage.
Note: A criminal history will be considered in accordance with applicable laws and local ordinances.
Compensation: The base salary ranges from $33,200 to $66,000, with potential for bonuses and additional incentives. The target commission earnings start at $45,000.
About Us 🌐
Charter Communications, through the Spectrum brand, offers top-tier communication and entertainment services, including Internet®, TV, Mobile, and Voice. Our local networks and regional sports programming keep our customers connected to what matters most across 41 states.
Watch this video to learn more.
Grow Your Career with Us 🚀
We’re dedicated to fostering a diverse workforce that mirrors the communities we serve by providing opportunities for employment and advancement. Spectrum is an Equal Opportunity Employer, committed to inclusive hiring and workplace practices.