Charter Communications Is Hiring A Sales Representative Bilingual

Join Our Team as a Customer Sales Representative in Woodside

Bring your sales skills to a dynamic team working in residential telecommunications, with opportunities for growth and excellent benefits. 🚀

Location

Woodside

This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.

Responsibilities

• 🛎️ Sell products and services to customers in assigned non-bulk multi-dwelling unit (MDU) areas/properties with 20+ doors through door-to-door solicitation and lobby events.
• 🤝 Actively and consistently support all efforts to simplify and enhance the customer experience.
• 🎯 Meet established objectives related to monthly sales goals, increasing sales volume and penetration through assigned leads and property portfolio.
• 🚪 Solicit residential customers via door-to-door and lobby events.
• 💰 Generate additional revenue from existing customers by adding new or supplementary services.
• 📝 Respond to customer problems and complaints according to company policy, ensuring issues are satisfactorily resolved.
• 🔍 Maintain updated knowledge of competitors’ activities within the territory; inform management about competitive pricing and marketing strategies.
• 📈 Actively participate in sales meetings and training programs.
• 📝 Complete all sales documentation accurately, including dispositions, sales orders, and reports, adhering to quality guidelines.
• 💵 Collect and account for funds and provide receipts following company policies.

Required Qualifications

• 🔑 Knowledge of cold calling, persuasive communication, and effective sales skills.
• 🗺️ Ability to travel reliably to and from assigned territories and company facilities, including during bad weather, using a personal vehicle.
• ⛅ Capable of working outdoors for extended periods in any season and weather conditions.
• 💻 Familiarity with computer operating systems, consumer and commercial communication devices (like smartphones, routers, modems, etc.), and software applications.

Required Education

High School Diploma or equivalent work experience.

Experience

• Sales or customer service experience — 0 to 6 months.

Preferred Qualifications

• 🔧 Knowledge of communications technologies and data networking fundamentals.
• 📺 Familiarity with cable or telecommunications services.
• 📚 Experience in consumer product education.
• 📞 Proven success in prospecting, cold calling, or direct sales — prior experience preferred but not required.

Preferred Experience

• Sales or relevant work experience — 1+ years.

Working Conditions

• 🌤️ Spend approximately 80% of time outdoors, exposed to seasonal and weather variations.
• 🏋️‍♂️ Able to lift 10-20 pounds for 20-30 feet (e.g., digital boxes).
• 🔊 Exposure to moderate noise levels.
• 🌙 Work evenings and weekends as required.
• 🕒 Variable hours, including holidays and split days off.

Compensation & Benefits

The base salary typically ranges from $33,120 to $54,960. Actual pay depends on skills, experience, and location. Additionally, the position offers incentives such as:

• 📈 Commission earnings with a target starting at $65,000.
• 💎 Potential for bonus incentives and other performance-based rewards.

About Us

Charter Communications, operating under the Spectrum brand, offers services including Spectrum Internet, TV, Mobile, Voice, Networks, Business, and Reach. Join us to keep our customers connected to what matters most across 41 states! 📺📶

Watch this video to learn more about our culture and opportunities.

Growth & Opportunities

We are committed to building an inclusive workforce that reflects our diverse communities, offering employment and advancement opportunities for all team members. Spectrum is an Equal Opportunity Employer, welcoming applicants including veterans and those with disabilities. 🌐

Learn more about Life at Spectrum.