US Foods Is Hiring A Sales Coordinator Bilingual

Join a leading company in the foodservice industry and be part of our vibrant community of Food People! This role offers a flexible hybrid work model and the opportunity to make an impact as a Sales Coordinator.

🌟 Position Overview

This hybrid position combines approximately 90% remote work with 10% onsite presence at distribution centers across the Southeast Region of the United States, including:

• West Virginia (WV)
• Roanoke, VA
• Raleigh, NC
• Charlotte, NC
• Fort Mill, SC
• Columbia, SC
• Port Orange, FL
• Boca Raton, FL
• Tampa, FL
• New Orleans, LA
• Jackson, MS
• Montgomery, AL
• Little Rock, AR
• Memphis, TN
• Knoxville, TN
• Atlanta, GA
• Middle, TN

On average, in-office visits are expected about once a month or occasionally for training purposes.

🎯 Key Responsibilities

• First Point of Contact: Serve as the initial contact for assigned Territory Managers and Customers, supporting team selling, administrative tasks, and resolving inquiries promptly.
• Customer Relations: Engage with customers via phone, take orders, resolve issues, and identify sales opportunities.
• Order Management: Review and ensure the accuracy of orders placed through US Foods Online, providing suitable substitutions as needed.
• Communication & Support: Act as liaison between Customers, Sales Managers, and other departments like Operations, Credit, and Transportation.
• Administrative Duties: Support Territory and District Managers with credits, special orders, delivery routing, and more.
• Issue Resolution: Escalate problems appropriately to maintain smooth operations.

🚀 Join US Foods®!

Are you ready to build a rewarding career with one of the largest food distributors? We are dedicated to your growth and success — we help YOU make it!

🗓️ Schedule

Days: Sunday - Thursday

Hours: 8:00 am - 4:00 pm on Sundays
8:30 am - 5:00 pm from Monday to Thursday

🌐 Language Requirements

This is a bilingual position requiring fluency in both Spanish and English — reading, writing, and speaking skills are essential.

🎁 Benefits — Day 1!

• Medical, dental, vision insurance
• 401K retirement plan
• Life insurance
• And much more!

US Foods offers a culture of internal growth, comprehensive training, and continuous improvement. Learn more about benefits here.

Main Ingredients of the Job

• Develop relationships with internal and external key customers to achieve Key Results.
• Reach out to customers for orders, up-sell, cross-sell, and promote ongoing promotions.
• Collaborate with Territory Managers to support their customers and drive sales through scheduled contact and suggestive selling.
• Provide timely responses to customer and internal inquiries using US Foods systems like Salesforce.com, Edge, PRISM, and more.
• Maintain ownership of follow-up communication and escalate issues when necessary.
• Participate in sales meetings, product training, and develop product/vendor knowledge.
• Assist with administrative tasks such as processing credits, special orders, and delivery adjustments.
• Handle product receiving, pricing inquiries, and provide backup support for sales teams, including weekends.

What You Bring To The Table

• High School diploma or equivalent required; Bachelor's degree preferred.
• Minimum of 3 years customer service experience, preferably in food service distribution.
• Knowledge of CRM tools, especially Salesforce.com, is a plus.
• Exceptional verbal communication, interpersonal skills, and problem-solving abilities.
• Customer-focused with professional influencing capabilities.
• Proficient in Microsoft Word, Excel, and Outlook.

💼 Compensation & Perks

This role offers overtime pay, with a typical base salary ranging between $17 - $26 per hour, depending on experience, education, and location. Additional benefits include:

• Health insurance and pre-tax accounts
• Retirement benefits
• Paid time off
• Disability and life insurance
• Employee stock purchase plans

++Note: Compensation varies based on factors such as location and experience.

🌈 Equal Opportunity Employment

We are an Equal Opportunity Employer (EOE) — race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, protected veteran, and disability statuses are all protected classes.