Pasona N A, Inc. Is Hiring A Rpo Project Manager Bilingual

Pasona N A, Inc. is a premier global HR and talent solutions provider with over 40 years of experience, specializing in building high-performing teams within the U.S. market. As part of the esteemed Pasona Group—one of Japan’s largest HR services organizations—we excel in delivering staffing, executive search, RPO, HR advisory, and business process outsourcing solutions with exceptional cross-cultural fluency.

🚀 The Opportunity

We are seeking an RPO Project Manager who will take full ownership of client hiring programs—from recruitment to results—leading a dedicated delivery team and serving as the strategic liaison between Pasona and our clients. This role isn’t just about coordination; it’s about program ownership, relationship management, and delivering measurable hiring outcomes.

If you are a seasoned full-cycle recruiter ready to lead, influence, and drive client success, this is your next career step.

🎯 What You’ll Do

Program Delivery & Recruiting Execution

• Lead end-to-end delivery of RPO client programs, ensuring quality and timely fulfillment of requisitions.
• Manage and develop your project delivery team—setting expectations, coaching, and maintaining high standards.
• Implement proactive sourcing strategies using LinkedIn Recruiter, ATS pipelines, and direct outreach tailored to each client's talent market.
• Maintain ATS data integrity and ensure an excellent candidate experience reflecting Pasona’s commitment to quality.

Client Partnership & Stakeholder Management

• Serve as the primary relationship owner—your main point of contact for all program-related matters.
• Lead regular client meetings—pipeline reviews, data insights, hiring manager alignment, and strategic planning.
• Deeply understand client business, culture, and talent challenges to anticipate needs proactively.
• Support program expansion, contract scoping, and renewal discussions in collaboration with RPO leadership.

Program Governance & Performance

• Manage SLAs, KPIs, and reporting schedules—monitor performance, identify risks, and escalate issues.
• Maintain program documentation including SOPs, intake templates, and process maps, driving continuous improvement.
• Generate and present regular reports on pipeline health, hiring velocity, and funnel metrics—translating data into strategic insights.

🔎 What You Bring

• 4–8 years of full-cycle recruiting experience, with at least 2 years in an RPO, embedded, or multi-client setting.
• Experience leading or coordinating recruiting teams—setting direction, tracking performance, and mentoring.
• Strong client relationship management skills—reporting, stakeholder engagement, issue resolution.
• Proficiency with ATS platforms (e.g., JazzHR, Jobvite, Lever, Appyhere) and adept at presenting recruiting data to leadership.
• Excellent organizational skills—ability to juggle multiple priorities across clients and requisitions seamlessly.

🌟 Preferred Qualifications

• Experience as an RPO program or account manager with full client responsibility.
• Knowledge of Japanese-owned or Japanese-headquartered companies—decision-making, culture, stakeholder dynamics.
• Experience developing or refining RPO processes—SOP creation, intake frameworks, reporting templates.
• Background in employer branding, talent advisory, or HR process improvements.
• Bilingual in Japanese and English is a plus.

🎉 Why This Role & Why Pasona?

• Ownership from Day One: You run the program, not just individual requisitions.
• Unique Client Base: Access to Japanese-owned companies and deep, long-term partnerships.
• Collaborative Environment: A senior-led team that values your ideas and growth.
• Global Stability + Local Agility: Backed by Pasona Group with a growing North American RPO practice.
• Growth Opportunities: As our RPO practice expands, so do your scope and career prospects.

🌐 Equal Opportunity Employer

Pasona N A, Inc. is committed to fostering a diverse and inclusive workplace.

💼 Compensation & Benefits

• Salary: $70,304 - $80,000
• Classification: Exempt, Full-time (40 hours/week)
• Work Schedule: Monday – Friday
• Benefits: Health, Dental, Vision Insurances, 401K, PTO, Paid Holidays
• Location: Office-based hybrid work in Chicago, IL; Houston, TX preferred. Other locations include Torrance & San Jose, CA; New York, NY; Atlanta, GA. Remote candidates considered based on experience.