Cengage Is Hiring A Remote Bilingual Student Advisor

Cengage is seeking a dedicated Tier 2 Student Advisor in Georgia to support learners through personalized customer service.

Join Our Team as a Tier 2 Student Advisor in Georgia 🚀

At Cengage, we are passionate about education and learner success. We are looking for a friendly and efficient Customer Service Professional to join our remote team, helping students navigate their educational journey with confidence and care.

Key Responsibilities 📋

• Manage inbound and outbound contacts to assist learners effectively
• Resolve customer issues promptly, ensuring high-quality service delivery
• Maintain and exceed service metrics to provide exceptional support

Qualifications ✨

• 1-2 years of experience in a fast-paced, customer-facing environment
• Bilingual proficiency in Spanish and English
• Dedicated workspace with reliable internet access for remote work

Why Join Us? 🤝

Enjoy a dynamic, education-focused environment committed to your professional growth and student success. Be a part of a team that makes a difference every day! 🌟