Paths Management Services, LLC Is Hiring A Recertification Specialist

Join Our Team as a Recertification Specialist - Affordable Housing (Bilingual Spanish Required) 🏡✨

Paths is a leading affordable housing developer, builder, and operator dedicated to creating thriving communities across the U.S. Since 2004, our team has managed over 14,000 units in 13 states, focusing on quality and sustainability. We are looking for a dedicated Recertification Specialist to support our vibrant communities in Roslindale and Jamaica Plain.

About Paths

As a full-scale, vertically integrated organization, Paths covers every aspect of property development and management, including development, construction, property operations, maintenance, and security. Our mission is to enhance communities and improve residents' lives through affordable housing solutions.

Position Overview

Location: Roslindale, MA 02131 (split schedule across two sites)
Classification: Non-exempt (overtime eligible)

This position is primarily focused on recertifications and compliance for two high-volume properties operating under Project-Based Section 8, LIHTC (Tax Credit), and Portable Voucher programs. It involves direct resident interaction and requires excellent organizational skills, attention to detail, and the ability to prioritize effectively in a fast-paced environment.

Key Responsibilities

Recertification & Compliance Responsibilities

• Conduct resident interviews for initial, annual, and interim recertifications 📝
• Request and follow up on third-party verifications 📞
• Review and process resident documentation for accuracy and completeness ✔️
• Calculate income, assets, and rent following HUD and LIHTC guidelines 💰
• Identify discrepancies, ensuring all program requirements are met ✅
• Maintain accurate, audit-ready tenant files 📂
• Track recertification deadlines and proactively follow up with residents ⏰

Administrative & Office Support

• Assist residents with walk-ins, questions, and support services 🤝
• Answer calls and respond to inquiries professionally 📞
• Manage documents: scanning, filing, faxing, and obtaining signatures 🗃️
• Support work order entry and tracking 🛠️
• Help maintain organized records and office systems 📊
• Support daily operations in a dynamic property management office 🚪

Qualifications

• 1-2 years of recertification experience in affordable housing (Section 8, LIHTC, or similar programs) 🏢
• Ability to independently manage resident files from start to finish 🔓
• Bilingual in Spanish — comfortable communicating in a professional setting 🗣️
• Strong understanding of income verification, compliance, and recertification processes 📋
• Excellent multitasking skills in a high-volume environment 🎯
• Exceptional attention to detail, organization, and accuracy 🧐
• Resident-focused communication style, professional and patient 💬
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook) 💻
• Experience with Yardi or similar property management software (a plus) 📲
• High School Diploma or GED required; some college preferred 🎓

Compensation & Benefits 💼

• Salary Range: $21.00 - $23.00 per hour 💸
• Medical Insurance: 100% paid for employees 🏥
• Voluntary dental and vision plans 🦷👓
• Bonus eligibility 🎁
• 401(K) plan with company match 💵
• Paid Time Off and 12 paid company holidays 🌴
• Commuter Benefits 🚆
• Additional voluntary insurances: short-term & long-term disability, life insurance, dependent coverage 🛡️
• Employee Referral Program 🤝
• Employee Assistance Program (EAP) 🧑‍🤝‍🧑