The Responsive Auto Insurance Company Is Hiring A Pip Adjuster

Join a dynamic team at Responsive, a leading auto insurance provider in Florida, where you'll make a significant impact by managing claims and delivering exceptional service in a flexible, remote environment. 🚗✨

Position: Bilingual PIP Adjuster

Location: Remote (Headquarters in Plantation, Florida)
Department: Claims
Schedule: Monday to Friday with flexibility for additional hours as needed
Salary: $60,000 - $75,000; negotiable

About Responsive

Founded in 2007 and headquartered in Plantation, Florida, Responsive is a premier provider of personal auto insurance in Florida. We partner with thousands of trusted insurance agents to deliver world-class service and claims experiences. Our mission is to make auto insurance simple, affordable, and hassle-free through innovation, customer feedback, and a steadfast commitment to excellence. 🚘🌟

Why Join Responsive?

• Employer-Paid Healthcare: Includes medical, dental, and vision plans with free preventative care.
• Retirement Savings: 401(k) plan with company match.
• Wellness Programs: Mental health support and wellness initiatives.
• Career Development: Training and growth opportunities within a collaborative environment.

What You Will Do

As a Bilingual PIP Adjuster, you will work closely with customers, attorneys, medical providers, other insurance carriers, and vendors to resolve coverage and liability issues from start to finish. Your responsibilities include:

• Investigate, evaluate, and settle insurance claims by establishing coverage, negotiating, and reaching fair settlements for PIP exposure.
• Plan and schedule work to process claims efficiently.
• Interview claimants and witnesses; investigate claims thoroughly.
• Negotiate settlements and identify cases requiring special investigation.
• Maintain strong customer relationships while resolving auto injury claims efficiently.
• Write clear, accurate responses to demands, requests, or questions.
• Utilize tools such as ISO, TLO, buycrash.com, MDCC, BCC, FDHSMV, and Google Maps effectively.
• Stay updated on relevant laws, regulations, trends, and emerging issues.
• Ensure compliance with federal, state, and company policies.

Requirements

• Minimum 2 years of PIP Adjuster experience handling Automobile Property Damage Claims in Florida.
• Licensed Adjuster – All Lines (FL 620 license) required.
• Bi-lingual in English and Spanish is mandatory.
• Bachelor’s degree preferred.
• Proven ability to develop and sustain professional relationships.
• Strong oral and written communication skills.
• Excellent organization, analytical thinking, and problem-solving skills.
• Experience in a production environment emphasizing time management, workload prioritization, and thorough documentation.
• Team-oriented with a curious mindset—asking the right questions is key.
• Self-motivated and receptive to feedback, with a desire to learn continuously.
• Proficiency in software applications such as Word and Outlook.

Equal Opportunity Employment

Responsive is an equal opportunity employer. We welcome applicants regardless of race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, marital status, or domestic partner status. 🤝🌍