Endeavor Health Is Hiring A Patient Service Rep Bilingual

Join our team as a Patient Service Representative and be a vital part of a healthcare system dedicated to community-connected care and professional growth. 💙

Hourly Pay Range

$18.38 - $26.65 – The hourly pay rate offered is determined by a candidate's expertise and years of experience, among other factors.

Position Highlights

• Position: Patient Service Rep
• Location: 16151 Weber Rd, Crest Hill, IL
• Full Time: 40 hours
• Hours: M-F 8:00 AM - 4:30 PM, 6:30 AM - 3:00 PM, and other shifts to be discussed at interview
• Required Travel: No

What You Will Do

• Provide timely and accurate pre-registrations, registrations, order management, charge capture, cash collection, and medical information system support for in-patient, out-patient, emergency room, immediate care, and same-day surgery patients under general supervision.
• Collect, analyze, and record demographic, insurance/financial, and clinical data from multiple sources, obtaining signatures and additional information as needed.
• Screen for third-party eligibility and enter medical necessity coding to ensure accurate payment.
• Engage in customer-focused interactions, addressing patient and family needs, and explaining the hospital’s revenue cycle and payment options to resolve liabilities.

What You Will Need

• Mandatory: Bilingual in Spanish
• High School diploma or GED required
• Associates Degree in Business Administration/Management preferred
• At least 2 years of experience in registration, scheduling, patient accounts, cash collections, or customer service within healthcare
• Manual dexterity to operate office machines
• Knowledge of health insurances, medical terminology, and anatomy
• Strong data entry and keyboarding skills
• Proficiency with Microsoft Office Suite
• Additional requirements:
  • Valid driver’s license if performing duties at an off-site location
  • Maintain automobile liability coverage if using personal vehicle, with evidence of coverage available if requested

Benefits (For Full-Time or Part-Time Positions)

• Career pathways promoting professional growth and development 🚀
• Various medical, dental, pet, and vision plans 🩺🐶
• Tuition reimbursement 📚
• Free parking 🚗
• Wellness program savings plan 💪
• Health Savings Account options 💰
• Retirement plans with company match 🏦
• Paid time off and holiday pay 🎉
• Community involvement opportunities 🤝

About Endeavor Health

Endeavor Health is a fully integrated healthcare delivery system committed to providing access to quality, vibrant, community-connected care. Serving more than 4.2 million residents across six northeast Illinois counties, our team of over 25,000 members and more than 6,000 physicians aims to deliver transformative patient experiences and expert care close to home. Our facilities include over 300 ambulatory locations and eight acute care hospitals — Edward (Naperville), Elmhurst, Evanston, Glenbrook (Glenview), Highland Park, Northwest Community (Arlington Heights), Skokie, and Swedish (Chicago) — all recognized as Magnet hospitals for nursing excellence. For more information, visit www.endeavorhealth.org.

Joining Endeavor Health means being part of an organization that encourages employees to achieve their career goals and maximize their potential. Explore our website to see how we are dedicated to community health and professional development.

We are committed to providing reasonable accommodations for individuals with disabilities. Please visit our main career page for more details.

Diversity, equity, and inclusion are at the core of our values. We believe that our strength lies in our differences and in connecting our best to offer community-connected healthcare for all with compassion, respect, and empathy. 🤝

EOE: Race/Color/Sex/Sexual Orientation/Gender Identity/Religion/National Origin/Disability/Vets, VEVRRA Federal Contractor