Early Career Is Hiring A Part-Time Teller

Join Our Team as a Teller: Entry-Level Customer Service Role at Citi 💼

Become the first point of contact for clients, delivering exceptional service while supporting branch operations and contributing to revenue growth.

Position Overview

The Teller is an entry-level role responsible for supporting branch activities, executing client-facing services, processing transactions, and collaborating with the Customer Service team. The primary goal is to ensure high-quality customer experiences and help the branch achieve its financial objectives.

Key Responsibilities

• Welcome Clients: Serve as the first point of contact, creating a positive first impression through friendly and efficient service 😊
• Process Transactions: Handle banking transactions accurately, manage cash supplies, handle deposits, and oversee vault cash 🏦
• Identify Opportunities: Recognize referrals for new products and services aligned with clients’ financial goals 💡
• Promote Digital Banking: Educate clients on Citi’s digital and self-service options 📱
• Ensure Compliance: Follow bank policies, operational controls, and regulatory procedures to safeguard assets 🔐
• Customer Issue Management: Address client needs promptly, escalating concerns when necessary ⚠️
• Maintain Knowledge: Stay informed about client accounts, products, and services 🌐
• Deliver Exceptional Service: Fulfill client needs while maintaining high service standards, measured by specific metrics ⭐
• Risk Assessment & Compliance: Make informed business decisions, ensuring compliance with laws and policies, escalating issues transparently ⚖️

Qualifications & Skills

• Previous relevant experience preferred 📝
• Proven sales and customer service skills 🤝
• Money handling experience 💰
• Strong problem-solving and communication abilities 🗣️
• Ability to thrive in a team-oriented environment 🤗

Educational Requirements

High School diploma or equivalent 🎓

Additional Information

This overview summarizes the primary duties; other responsibilities may be assigned as needed.

Work Schedule & Location

Schedule (subject to change based on business needs):

• Monday & Wednesday: 11:00 AM – 4:00 PM 🕒
• Friday: 9:45 AM – 2:45 PM ⏰
• Saturday: 9:30 AM – 2:30 PM 🕑

Employees in San Francisco City or County working at least 8 hours per week can view rights related to the Fair Chance Ordinance here.

Additional Details

• Job Family Group: Customer Service 🧑‍💼
• Job Family: Branch Service 🏢
• Time Type: Part-time ⏳
• Location: San Francisco, California, United States 📍
• Salary Range:
  
  • $41,600.00 – $51,960.00 annually 🌟
  • Hourly Rate: $20.00 – $24.98 💵

Salary will be prorated for part-time roles. Citi offers competitive benefits, including medical, dental, vision, 401(k), and paid time off, among others. Learn more at citibenefits.com.

Skills & Competencies

Refer to the listed qualifications above. For additional skills, contact the recruiter or see the sections above.

Postings & Employment Policy

The anticipated posting closing date will be communicated accordingly.

Citi is an equal opportunity employer. We value diversity and do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any protected characteristic.

If you require reasonable accommodations during the application process, please review Accessibility at Citi.

View Citi’s EEO Policy Statement and Know Your Rights poster.