AKAM Living Services, Inc. Is Hiring An On-Site Assistant Property Manager

Seeking a bilingual (Cantonese and English) On-Site Assistant Property Manager to support the daily operations of a luxury residential building in Queens, NY. This role requires excellent communication skills, industry experience, and fluency in Cantonese and traditional Chinese characters.

🏢 Position Overview

AKAM is looking for a highly organized and service-oriented On‑Site Assistant Property Manager to ensure exceptional service delivery, operational efficiency, and regulatory compliance in a large condominium. The candidate will work closely with the Property Manager, Board of Managers, residents, and building staff.

🌟 Key Responsibilities

Property Operations

• Assist the Property Manager in overseeing daily building operations to ensure smooth functionality and high resident satisfaction.
• Coordinate maintenance, service requests, and preventive maintenance programs.
• Monitor building systems and resolve operational issues promptly.
• Conduct regular inspections to identify maintenance needs and maintain common areas.

Resident Relations

• Serve as the primary contact for residents and unit owners, addressing inquiries and service requests professionally and promptly.
• Assist with move-ins, move-outs, renovations, and alteration agreements.
• Maintain accurate records of communications and service requests.
• Collaborate with building staff, including concierge, porters, maintenance, and superintendents to run daily operations efficiently.
• Coordinate vendors and contractors for repairs, maintenance, and projects.
• Track vendor contracts, insurance certificates, and compliance documentation.
• Assist with invoice processing, purchase orders, and budget tracking.
• Maintain building files, contracts, and compliance records.
• Support the preparation of management reports for ownership and the Board of Managers.

Board & Governance Support

• Prepare Board packages, meeting materials, and management reports.
• Attend Board meetings when requested and assist with follow-up on action items.
• Enforce condominium by-laws, house rules, and policies.

Compliance & Building Regulations

• Ensure compliance with NYC regulations, including DOB, FDNY, and Local Laws.
• Maintain records related to inspections, safety programs, and compliance deadlines.

🛠️ Qualifications

• Fluency in Cantonese and proficiency in reading and writing traditional Chinese characters is required.
• Mandarin speaking candidate highly preferred for translation support.
• 2–5 years of residential property management experience, preferably with NYC condominiums or cooperatives.
• Strong knowledge of NYC building operations and regulations.
• Excellent organizational, communication, and customer service skills.
• Ability to multitask in a fast-paced environment.
• Proficiency with property management software (e.g., Yardi, BuildingLink, AppFolio) and Microsoft Office.

⚠️ Additional Information

If you are unable to complete this application due to a disability, please contact this employer to request an accommodation or an alternative application process.