Floral Imports Is Hiring An Office Coordinator Bilingual

Join our team as an Office Assistant & Customer Service Specialist and be a vital part of a dynamic, customer-focused environment in Brooklyn, NY. This full-time, in-person role offers an exciting opportunity for a motivated professional who thrives under pressure and is passionate about providing exceptional service. 🌟

About the Role

We are seeking a dedicated and professional individual to support our daily operations and customer interactions. Fluency in both Spanish and English is a mandatory requirement for this position. If you enjoy working in a fast-paced setting and making a positive impact on clients, this might be the perfect fit for you!

Location & Schedule

• Location: Brooklyn, NY
• Schedule: Monday - Friday, 9:00 a.m. – 5:30 p.m.
• Occasional evening hours during seasonal peaks

Compensation & Benefits 💼

• Salary: Competitive salary of $50,000 per year
• Overtime: Eligible in accordance with applicable law
• Performance Bonus: 5% annual performance-based bonus
• Summer Break: Company-wide one-week closure during the first week of July
• Paid Holidays: All U.S. federal holidays plus recognized Jewish holidays

Responsibilities

• Answer all customer office phone calls with professionalism and ensure customer satisfaction 📞
• Contact customers on assigned call routes daily to maintain order intake
• Support daily showroom operations and assist buyers
• Coordinate with the Warehouse team on all requested matters
• Ensure the showroom is always guest-ready
• Provide general support to other teams as needed
• Take on additional tasks as assigned to support overall business operations

What We're Looking For

• Strong communication and interpersonal skills 💬
• Customer-service oriented mindset
• Ability to multitask and stay organized in a dynamic environment
• Reliable, punctual, and professional
• Team player with a proactive attitude

Employment Details

• Employment Type: Full-time, at-will employment
• Pay: $50,000.00 per year
• Work Location: In person 📍