TMobile Is Hiring A Mobile Associate Bilingual

Join T-Mobile as a Retail Sales Associate and Grow Your Career! 🚀

At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that our employees receive the same big love we give to our customers. Enjoy competitive pay, wealth-building opportunities, and a supportive work environment where you can thrive.

Job Overview

This role supports retail operations by engaging customers and facilitating their technology and service needs in a fast-paced environment. You'll build proficiency in customer service and sales to deliver personalized device and service solutions, using digital tools to demonstrate network coverage and benefits effectively. Success is measured by your ability to build strong customer relationships, complete training, and contribute to an outstanding customer experience. Your work will enhance customer loyalty and support team initiatives through effective communication and service delivery.

Job Responsibilities:

• Develop proficiency in customer service and sales to provide tailored technology and service solutions
• Utilize digital tools consistently to showcase network coverage and advantages during customer interactions
• Complete training to deepen your knowledge of products, services, systems, and processes
• Engage customers by exploring their needs and demonstrating technology and accessories hands-on
• Additional duties or projects as assigned by management

Education & Work Experience

• High School Diploma/GED (Required)
• 6 months of customer service and/or sales experience in a retail environment (Preferred)

Knowledge, Skills & Abilities

• Customer advocate who enjoys connecting and having fun while doing it! (Required)
• Competitive drive with a proven ability to succeed in a fast-paced sales setting (Required)
• Balancing skills to meet customer needs and performance goals (Required)
• Language fluency in English and Uzbek/Tajik or Georgian (Required)
• Must be at least 18 years old and legally authorized to work in the U.S.

Travel & Regulations

• Travel Required: No ✈️
• DOT Regulated Position: No 🚫
• Safety Sensitive Position: No 🚫

Compensation & Incentives

Starting hourly pay is $21.50 plus $5.00 hourly training pay. During the first 90 days, receive on-the-job training and be eligible for training pay. Afterward, promotion to Mobile Expert unlocks an annual incentive target of $18,000/year, with actual incentives based on performance. All employees are guaranteed at least $20/hour including incentives. Additionally, every employee is eligible for an Annual Stock Grant 🎉.

Benefits & Perks

Our One Team, Together spirit is reflected in our comprehensive benefits package, which includes:

• Medical, dental, and vision insurance
• Flexible Spending Account
• 401(k) retirement plan
• Employee stock grants and purchase plan
• Paid time off, up to 12 paid holidays
• Paid parental and family leave
• Childcare subsidy, tuition assistance, college coaching
• Disability, voluntary AD&D, accident, life, and long-term care insurance
• Mobile service & home internet discounts
• Pet insurance and commuter programs

To explore all benefits, visit www.t-mobilebenefits.com.

Continuous Growth & Career Development

Never stop growing! At T-Mobile, there’s no traditional ladder—just a jungle gym of possibilities. We’re dedicated to helping our employees advance in their careers because shared ambition drives our culture forward. Apply today and become unstoppable! 💪

Equal Opportunity & Inclusion

T-Mobile USA, Inc. is an Equal Opportunity Employer. We do not discriminate based on age, race, ethnicity, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability, or any other protected characteristic. Discrimination or harassment of any kind will not be tolerated.

If you need a reasonable accommodation during the application or interview process, contact ApplicantAccommodation@t-mobile.com or call 1-844-873-9500. Please note this is solely for accommodation requests, not for applying or inquiring about positions.