New York Health Is Hiring A Medical Front Desk Receptionist Bilingual

Join a forward-thinking healthcare team dedicated to providing holistic and personalized patient care in Staten Island, NY. 🚑✨

Why Join Our Team?

At New York Health (NYH), we are transforming healthcare with an integrated approach. Our multidisciplinary team of physicians, nurses, and healthcare professionals collaborates to deliver comprehensive care that prioritizes patient wellbeing. Featuring state-of-the-art facilities and a commitment to personalized service, NYH is setting new standards in our communities.

Become part of our mission to promote lifelong wellness through compassionate, evidence-based practices that empower patients on their healthcare journeys. 🤝🌿

Job Title: Medical Front Desk Receptionist (Bilingual Russian/English)

Location: Staten Island, NY

Hours: Monday to Friday, 8.5-hour shifts between 7:00 AM and 7:00 PM

Organization: New York Health (NYH) - Urology

In This Role, You Will

• Be responsible for the daily opening and closing procedures of the office.
• Welcome all patients and visitors by greeting them in a pleasant, professional manner. 😊
• Assist in comforting patients and maintaining the reception area.
• Answer telephones; respond to inquiries; resolve issues; schedule patient appointments.
• Collect co-pays and balance the office’s daily finances.
• Help patients complete all necessary forms and documentation.
• Maintain patient records using the practice EMR system.
• Build, monitor, and maintain physician schedules following suggested scheduling guidelines.
• Assist with distribution of quality assurance surveys and prevention screenings.
• Monitor and respond to messages from Care Team inboxes in collaboration with nurses.
• Ensure patients who require appointments are scheduled appropriately by reviewing daily visit lists.
• Protect patient privacy by adhering to HIPAA confidentiality guidelines.
• Contribute to team effort by smoothly transitioning into related roles when necessary.
• Maintain daily office operations following standard policies and procedures.
• Perform tasks assigned for special projects.

We Require

• High school diploma with at least 2 years of patient-facing reception experience
• Fluency in English and Russian (Speaking and Writing) 🗣️🇷🇺
• Bachelor’s Degree preferred
• Excellent oral and written communication skills
• Ability to accept direction and work within a team environment
• Strong customer service skills
• 1 year of EMR experience (preferred)

What We Offer

• Salary: Starting at $24 per hour 💰
• Benefits: Health insurance from Day 1, Dental, Vision, Life Insurance, Short- and Long-term Disability, 401(k) plan, generous PTO, 8 paid holidays including 2 floating days

Join us at NYH where innovative and compassionate care is leading the way in healthcare improvement! 🚀🌟

Visit our website: Nyhealth.com

Follow us on Facebook: NYH on Facebook

New York Health is an Equal Opportunity Employer.*