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CXG Is Hiring A Luxury Brand Evaluator
🌟 Turn Your Passion for Luxury into a Rewarding Career! 🌟
Join CXG, the global leader in customer experience, and make an impact in the world of premium brands across fashion, beauty, jewelry, and automobiles. Work with iconic names like Louis Vuitton, Prada, Bentley, Versace, and more—on your terms!
About the Role
As a Luxury Brand Evaluator, you'll discreetly assess customer experiences to provide vital feedback that helps brands elevate their service quality. Whether visiting boutiques, shopping online, or returning products, your insights shape the future of luxury.
- Flexibility: Each in-store visit takes approximately 20 minutes, allowing you to complete multiple assignments at your convenience. ⏱️
- Frequent Opportunities: Perform several missions monthly, collaborating with some of the most prestigious brands worldwide. 🌍
Our Luxury Partners
Fashion & Couture 👗
- Louis Vuitton, Saint Laurent, Balenciaga, Versace, Prada, Moncler, Fendi, Bottega Veneta, Ferragamo, COS, Bally, Dolce & Gabbana
Jewelry & Watches 💍🕒
- Tiffany & Co., De Beers, Piaget, IWC, Boucheron, Pandora
Beauty & Skincare 💄
- Guerlain, Sephora, L’Oréal, Givenchy
Automotive 🚗
- Bentley, Jaguar, Genesis, Maserati, Vespa
What You Will Be Doing
- Choose Your Assignments - Select missions aligned with your preferences and profile.
- Visit or Evaluate Online - Interact with sales associates in-store or review online from home.
- Observe Carefully - Assess ambiance, service quality, and overall customer experience.
- Share Honest Feedback - Submit your observations through our platform’s questionnaires.
Perks of the Role
- Work with iconic brands across diverse industries 🏆
- Flexible assignments tailored to your interests ✨
- Get compensated for your time and input 💰, with potential reimbursement on purchases
- Manage your missions effortlessly with our user-friendly platform 🖥️
How to Join the CXG Community
- Register: Sign up at live.cxg.com and confirm your email.
- Complete Your Profile: Fully fill out your details and get verified.
- Get Certified: Pass the General Certification to unlock missions.
- Apply for Missions: Explore and select assignments with brands that excite you.
- Start Evaluating: Begin making a meaningful impact in the luxury market.
Compensation & Rewards
- Non-Purchase Evaluations: Earn a fee based on the complexity of each mission.
- Purchase-Based Evaluations: Receive reimbursements for approved items as outlined in the mission brief.
About CXG
At CXG, we connect over 80,000 evaluators across 70 countries with leading premium brands. With 12 global offices and nearly two decades of expertise in CX retail, we’re dedicated to redefining luxury customer experiences.
Enjoy the flexibility of working on the go with our mobile platform, CXG Live. Seamlessly manage your missions, certifications, and feedback anytime, anywhere.
Requirements
- Must be at least 18 years old 🎂
- Current customer of luxury and premium brands 🛍️
- Not under contract with any retail brands to ensure impartiality 🚫
- Punctual, organized, detail-oriented, and reliable ✅
- Observant and passionate about customer experience ❤️
- No prior experience required—your honest feedback as a genuine customer is what matters most!