VirtualVocations Is Hiring An Italian Speaking Customer Support

Looking to join a vibrant international travel-tech company? We are hiring a Full-Time Italian Speaking Customer Support Representative to provide exceptional B2B support remotely.

🌍 Join Our Global Travel-Tech Team as a Customer Support Representative

Support our innovative international travel technology company by assisting B2B partners, managing client communications, and leveraging CRM systems — all from the comfort of your home!

📝 Key Responsibilities

• Advise clients: Take calls and provide initial support in Italian.
• Communicate effectively: Keep partners informed about ongoing cases and provide timely updates.
• Utilize CRM systems: Manage client information and internal databases efficiently to ensure seamless support.

🎯 Required Qualifications

• Language skills: Upper Intermediate proficiency in both spoken and written Italian.
• English proficiency: Upper Intermediate proficiency in both spoken and written English.
• Learning ability: Fast learner with a results-focused mindset.
• Soft skills: Kindness, empathy, and resilience under stress.
• Technical requirements: A functioning computer and microphone for remote work.