VirtualVocations Is Hiring An Italian Speaking Customer Support

Looking for a role that combines customer support with international travel-tech? Join our team as a **Full-Time Italian Speaking Customer Support Representative** and help foster strong B2B relationships from the comfort of your home! 🇮🇹🌍

🔹 Overview

Supporting a dynamic international travel-tech company, the Italian Speaking Customer Support Representative will deliver exceptional assistance to B2B partners, handle client communications, and efficiently use CRM systems—all remotely.

🔹 Key Responsibilities

• Advise clients by taking calls and providing initial support in Italian 🇮🇹
• Communicate with partners regarding ongoing cases and provide timely updates 🗣️
• Utilize CRM systems and internal databases effectively to manage client information and case details 💻

🔹 Required Qualifications

• Upper Intermediate proficiency in both spoken and written Italian 🗨️✍️
• Upper Intermediate proficiency in both spoken and written English 🌐
• Ability to learn quickly and maintain a results-focused approach 🚀
• Soft skills: kindness, empathy, and resilience under stress 💖💪
• Having a functioning computer and microphone for effective remote work 🎧💻