VirtualVocations Is Hiring An Italian Speaking Customer Support

Looking for a passionate individual to support a dynamic international travel-tech company with multilingual customer service.

Customer Support Representative (Italian Speaking) 💼🌍

Join our team as a full-time Italian Speaking Customer Support Representative, working remotely to assist B2B partners, manage client communications, and leverage CRM systems.

Key Responsibilities 🎯

• Advise clients by taking calls and providing initial support in Italian
• Communicate with partners about ongoing cases and provide timely updates
• Utilize CRM systems and internal databases efficiently to manage customer information

Required Qualifications ✔️

• Upper Intermediate proficiency in spoken and written Italian
• Upper Intermediate proficiency in spoken and written English
• Ability to learn quickly and maintain a results-focused approach
• Soft skills: kindness, empathy, stress-resistance
• A functioning computer and microphone for remote work