VirtualVocations Is Hiring An Italian Speaking Customer Support

Looking to join a dynamic international travel-tech company? We are hiring a full-time **Italian Speaking Customer Support Representative** to provide exceptional assistance to B2B partners, manage client communications, and work seamlessly remotely.

🌍 Customer Support Representative (Italian Speaking) – Remote

Support a thriving international travel-tech company by delivering outstanding customer service, managing communications, and utilizing CRM tools effectively to ensure client satisfaction and smooth operations.

📝 Key Responsibilities

• Advise clients by taking calls and providing initial support in Italian 🇮🇹
• Communicate with partners about ongoing cases and provide timely updates 📞
• Utilize CRM systems and internal databases efficiently to manage client information and interactions 💻

🎯 Required Qualifications

• Upper Intermediate proficiency in both spoken and written Italian 🇮🇹
• Upper Intermediate proficiency in both spoken and written English 🇬🇧
• Ability to learn quickly and maintain a results-focused mindset 🚀
• Soft skills including kindness, empathy, and resilience under stress ❤️💪
• Necessary equipment such as a functioning computer and microphone for remote work 🎧💻