VirtualVocations Is Hiring An Italian Speaking Customer Support

Join a dynamic international travel-tech company as a Full-Time Italian Speaking Customer Support Representative. This remote role involves assisting B2B partners, managing client communications, and leveraging CRM systems to ensure seamless service.

🌍 About the Role

As a vital part of our team, you will support international clients through various communication channels, helping to foster strong relationships and resolve inquiries efficiently in Italian and English.

📝 Key Responsibilities

• Advise clients: Take calls and provide initial support in Italian.
• Client communication: Keep partners updated about ongoing cases and provide relevant information.
• CRM management: Utilize CRM systems and internal databases effectively to track and manage cases.

✅ Required Qualifications

• Language skills: Upper Intermediate proficiency in both spoken and written Italian.
• English skills: Upper Intermediate proficiency in both spoken and written English.
• Quick learner: Ability to adapt rapidly and stay results-oriented.
• Soft skills: Kindness, empathy, and stress resistance.
• Equipment: A functioning computer and microphone for remote work.