Join a vibrant international travel-tech company as a Full-Time Italian Speaking Customer Support Representative and play a key role in assisting B2B partners, managing communications, and supporting client success—all from the comfort of your home! 🇮🇹🌍
Responsibilities
- Offer expert guidance to clients by answering calls and providing initial support in Italian.
- Maintain clear communication with partners regarding ongoing cases and provide timely updates.
- Utilize CRM systems and internal databases efficiently to manage client information and case details.
Qualifications
- Proficiency in Italian: Upper Intermediate (spoken and written)
- Proficiency in English: Upper Intermediate (spoken and written)
- Quick Learner with a results-oriented mindset
- Soft skills including kindness, empathy, and resilience under stress
- Equipment: A functioning computer and microphone for remote work