VirtualVocations Is Hiring An Italian Speaking Customer Support

Join a vibrant international travel-tech company as a **Full-Time Italian Speaking Customer Support Representative** and deliver exceptional support to B2B partners—all from the comfort of your home! 🌍✨

Overview

Support a dynamic, global travel technology enterprise by assisting clients, managing communications, and leveraging CRM tools, all remotely.

Key Responsibilities

• Advisory Support: Take calls and provide initial assistance to clients in Italian.
• Client Communication: Keep partners informed about ongoing cases and provide timely updates.
• CRM Utilization: Effectively use CRM systems and internal databases to manage client information and interactions.

Required Qualifications

• Language Skills: Upper intermediate proficiency in both spoken and written Italian.
• English Skills: Upper intermediate proficiency in both spoken and written English.
• Learning Ability: Quick learner with a results-focused mindset.
• Soft Skills: Kindness, empathy, and resilience under stress.
• Technical Requirements: A functioning computer and a microphone for remote work.