X-treme Care Is Hiring An Intake Coordinator Bilingual English Korean

Job Opportunity: Intake Coordinator

Join our team as an Intake Coordinator, where you'll facilitate referrals, coordinate care, and foster positive relationships with clients in a dynamic healthcare environment. 🌟

Position Summary

The Intake Coordinator is responsible for managing the intake referral process, coordinating care with the team and referral sources, and maintaining strong relationships with clients by promptly addressing their requests and concerns.

Responsibilities

• Manage all aspects of the intake process, including:
• Processing referrals and intake data
• Verifying insurance coverage and authorizations
• Reviewing client information to assess home care needs
• Completing and digitizing all admissions paperwork
• Scheduling appointments for consultations, tests, and procedures
• Answering phone and email inquiries 📞📧
• Addressing patient complaints or concerns
• Performing clerical tasks such as filing, copying, and faxing
• Preparing and maintaining patient charts
• Ensuring compliance with facility regulations and policies
• Performing other duties as required

Required Skills & Abilities

• Ability to multitask effectively
• Fluent in Korean (bilingual proficiency)
• Ability to work out of the Brooklyn (58th Street) office
• Flexibility to rotate on-call shifts with other administrative staff, including weekends
• Proficiency in Microsoft Excel and Word
• Excellent verbal and written communication skills
• Strong interpersonal and customer service skills
• Excellent organizational skills with keen attention to detail
• Effective time management to meet deadlines
• Strong analytical and problem-solving abilities

Physical Requirements

• Extended periods of sitting at a desk and working on a computer 💻
• Ability to carry, lift, push, or pull at least 20 lbs

Education & Experience

• Preferred: At least one year of home care experience
• High school diploma or GED required
• Some college or bachelor’s degree preferred
• Minimum of two years' experience in patient intake or medical office administration preferred

Additional Notes

This job description provides an overview of duties but is not exhaustive. Responsibilities may evolve, and duties may change with or without notice.

Our Commitment to Equal Opportunity

We are dedicated to providing equal employment opportunities to all employees and applicants. We prohibit discrimination and harassment of any kind based on race, color, religion, age, sex, national origin, disability, genetics, veteran status, sexual orientation, gender identity or expression, or any other protected characteristic under federal, state, or local laws.

This policy applies to all employment terms and conditions, including recruiting, hiring, promotion, termination, layoffs, transfers, leaves, compensation, and training. 🚀