City of New York Is Hiring A Housing Assistant

Join the New York City Housing Authority as a Bilingual Housing Assistant in Brooklyn to support the Leased Housing Department’s Brooklyn Client Services Housing Navigation Unit. This role offers an opportunity to work directly with applicants, landlords, and external agencies to facilitate the voucher issuance and rental processes. 💼🏙️

🔹 Location

This position is located at 787 Atlantic Avenue, Brooklyn, NY.

🚀 Job Overview

The Housing Assistant will assist in managing voucher programs, reviewing applicant eligibility, conducting background checks, and ensuring smooth communication with Spanish-speaking clients and stakeholders. The role emphasizes independent judgment and provides significant opportunities to make impactful decisions.

🌟 Responsibilities

• Maintain records: Record updates, case notes, and track progress for voucher holders.
• Serve as primary contact: With property owners, case managers, and voucher recipients during eligibility and lease-up procedures.
• Communicate in Spanish: Assist Spanish-speaking applicants, tenants, and stakeholders as needed.
• Build relationships: Establish effective working relationships with internal teams and external partners.
• Interview & review: Evaluate applicants’ eligibility for various voucher programs, including Tenant Based, VASH, Project-Based, and RAD.
• Conduct background checks: Verify criminal, sex offender, and related backgrounds.
• Briefings: Inform Project-Based applicants about program details.
• Review & approve: Check documentation, update eligibility statuses, and process lease-up activities.
• Data management: Create building profiles, units in Siebel, and prepare rental packages.
• Compliance checks: Ensure rent reasonableness, review violations, and check banned owners.
• Financial adjustments: Create and process payment adjustments.
• Issue resolution: Address and resolve voucher holder queries and problems.
• Coordinate external agencies: Expedite rental and eligibility processes through communication with outside organizations.
• Operate system functions: Report issues and suggest improvements for operational efficiency.
• Additional duties: Perform any other related tasks as assigned.

🎯 Qualifications & Requirements

Minimum Qualifications

• Education: Baccalaureate degree, or
• Experience: One year in housing management with at least 150 units, or
• Alternative: 60 college credits + one year relevant experience, or
• High School Diploma: Plus three years full-time housing experience.
• Note: All candidates must possess a high school diploma or equivalent.

Foreign Language Requirement 💬

Proficiency in Spanish, demonstrated through an oral test, is required. Candidates must be fluent in Spanish to communicate effectively with clients and stakeholders.

Preferred Skills

• Knowledge of the Housing Choice Voucher (Section 8) program and related HUD regulations.
• Extensive experience with the Siebel database.
• Proficiency in Word, Excel, Outlook, and other databases.
• Excellent verbal and written communication skills.
• Strong attention to detail and follow-up abilities.
• Ability to foster effective relationships with colleagues, residents, and agencies.
• Capacity to manage multiple priorities, analyze situations, and develop solutions.

📝 Additional Information

🔹 Special Programs: Open to qualified candidates through the 55-a Program and for NYCHA employees seeking transfers or promotions.

🔹 Benefits: Medical plans, deferred compensation, and pension through NYCERS.

🔹 Residency: No residency requirement specified.

🔹 Pay Range: $45,435.00 – $73,638.00 annually.

📋 Application & Eligibility

Ensure you meet all minimum qualifications before applying. Employees and residents are encouraged to apply. For more details on the 55-a Program, click here.

🌐 Other Important Notes

• This position is open to NYCHA employees for lateral or promotional transfers, subject to certain service requirements.
• Applicants must pass an oral proficiency test in Spanish.
• The City of New York is an equal opportunity employer committed to diversity and inclusion. 🌍✊
• Eligible for federal student loan forgiveness programs; more info at studentaid.gov/pslf/.