Fanatics Is Hiring A General Manager - Operations

Fanatics is seeking a dynamic General Manager to lead and elevate our fulfillment and manufacturing center, driving safety, efficiency, and innovation to set new industry standards.

Role Overview

As the General Manager, you will oversee all operations of the fulfillment and manufacturing facility. Your leadership will encompass guiding the executive team, managing budgets, and crafting strategies to position the site as an employer of choice. Your goal is to ensure seamless, safe operations while implementing innovative initiatives to make the facility "best in class".

How You Will Make an Impact 🚀

• Lead fulfillment and manufacturing operations, prioritizing safety, quality, and efficiency.
• Collaborate with cross-functional teams to align with corporate strategies and annual objectives.
• Develop and execute strategic and tactical plans to enhance customer service and profitability.
• Serve as a key strategist in commerce planning initiatives.
• Drive improvements in cost, service, and margin across the distribution center.
• Implement KPIs and analyze performance to inform decision-making.
• Partner with IT teams to enhance systems, including WMS upgrades.
• Cultivate a culture of continuous improvement and cross-team collaboration.

What You Bring to the Team 💼

• Over 10 years of leadership experience in Distribution and Logistics, including 3PL and Cross-Docking.
• More than 6 years of proven people management expertise.
• Deep understanding of global supply chain strategies, vendor management, cost modeling, and Lean practices.
• Experience with contracting, business ethics, and executive communication skills.
• Proficiency in MS Office; familiarity with WMS (Manhattan preferred) and Oracle.
• Bilingual in English and Spanish is a plus.

Where You’ll Work & What’s Required 📍

This is a full-time, on-site leadership role in a warehouse environment with flexible hours (Monday–Friday) and occasional overtime. Some travel may be required but typically not extensive. The role involves exposure to noise and weather conditions, with physical demands such as standing, walking, lifting (up to 75 lbs), and climbing as needed.

Managerial Responsibilities 🧑‍💼

• Hire, train, and manage performance of exempt and supervisory staff.
• Analyze large data sets to develop actionable insights and business strategies.

What’s In It For You 🎉

Join a passionate, elite team committed to enhancing the fan experience through collaboration, support, and continuous growth. Your contributions will help foster a culture that celebrates individual achievement and team success.

Benefits 🌟

• Comprehensive health, financial, legal, and development benefits.
• Wellness programs, paid parental leave, infertility treatment, flexible time off, and a competitive 401(k) plan.

About Us 🏆

Fanatics is building a premier global digital sports platform dedicated to igniting the passions of sports fans worldwide. We offer a broad array of products and services across Fanatics Commerce, Collectibles, and Betting & Gaming. Our platform enables fans to buy licensed gear, collect digital assets, and bet through our expanding sportsbook and iGaming services. With over 100 million fans globally, a network of approximately 900 sports properties, and more than 22,000 employees, we are relentlessly committed to enhancing the fan experience.

About The Team 🏟️

Fanatics Commerce leads in designing, manufacturing, and selling licensed fan gear, including jerseys, streetwear, headwear, and hardgoods. We operate a vertically integrated platform supporting major sports leagues, teams, and brands worldwide, including partnerships with NFL, NBA, MLB, NHL, MLS, Formula 1, and prominent clubs and universities. Our mission is driven by our BOLD Leadership Principles:

• Build Championship Teams
• Obsessed with Fans
• Limitless Entrepreneurial Spirit
• Determined and Relentless Mindset