Georgia Neurodiagnostic and Treatment Center Is Hiring A Front Desk Staff Member Bilingual English Korean

Join Our Neurology Clinic Team as a Front Desk Staff Member! 🌟

We are seeking a friendly and organized Front Desk Staff Member for our neurology clinic, serving as the first point of contact for patients and caregivers. If you thrive in a dynamic environment and are committed to providing compassionate care, this opportunity is for you! 🚀

Position Overview

The Neurology Clinic Front Desk Staff Member acts as the primary in-person contact, ensuring a calm, welcoming, and efficient experience for patients—many of whom may be managing complex or chronic neurological conditions. This full-time, on-site role supports smooth clinic operations through patient check-in/out, rooming, payments, and administrative tasks. Please note: remote or hybrid work is not available for this position.

Key Responsibilities

Patient Flow & Front Desk Support 🚶‍♂️

• Greet patients and caregivers, managing check-in processes
• Assist patients with paperwork and visit documentation
• Support rooming procedures and communicate patient status to staff
• Manage check-out procedures and provide next-step instructions

Scheduling & Systems 📅

• Schedule follow-up visits and future appointments
• Support daily clinic scheduling needs

Administrative Support 📝

• Collect co-pays and payments at visits
• Complete administrative paperwork and staff tasks
• Handle patient phone calls and appointment verifications
• Manage medical documentation via fax, upload, and requests

Working Environment & Schedule 🕒

• On-site at our neurology clinic
• Patient-facing, full-time role
• Typical hours are from 8:30 or 9:00 am to 5:30 or 6:00 pm, based on clinic needs
• Majority of work is in Duluth, GA, with 1-2 days/month in Riverdale, GA

What Makes You a Strong Fit 💪

• Maintain compassion and professionalism in a fast-paced environment
• Excellent team player and communicator, with active listening skills
• Detail-oriented, reliable, and proactive in managing tasks
• Proficient with technology, electronic medical records, and clinic systems
• Flexible and adaptable to workflow improvements
• Motivated to grow within a specialized neurology practice

Required Qualifications ✅

• Fluent in English and Korean
• High school diploma or equivalent; some college preferred
• Experience in customer service or healthcare front desk preferred
• Comfortable interacting with patients managing neurological conditions
• Strong organizational and communication skills
• Proficient in PC use; experience with electronic medical records preferred
• Professional, honest, and dependable
• US work authorization

Preferred Qualifications 🌟

• Experience working in a neurology or specialty clinic
• Familiarity with Practice Fusion EMR system

Additional Details

• Job Type: Full-time 💼
• Pay: Starting from $17.00 per hour 💰

Application Questions & Requirements

Questions:

• Can you reliably work from 8:30am to 5:30pm, Monday to Friday?
• Can you work in Riverdale, GA 1-2 times per month?

Language Requirement: Korean (Required)

Work Location: In person at Duluth, GA 30096 (Required)