Toyota of Allentown Is Hiring A Front Desk Receptionist Greeter Bilingual

🌟 Join our vibrant automotive dealership team as a Front Desk Receptionist-Greeter and be the friendly face welcoming every visitor, setting the tone for an exceptional customer experience! 🌟

Job Overview

Become an essential part of our team by managing front desk operations, handling multi-line phone systems professionally, and delivering outstanding customer support. Your organizational skills and positive attitude will ensure smooth daily operations while leaving a lasting impression on our guests. If you thrive in a fast-paced environment, enjoy multitasking, and possess excellent communication skills, this is your opportunity to grow within a lively and supportive team.

Responsibilities

• Greet visitors warmly, creating a welcoming atmosphere that showcases our dealership’s commitment to customer satisfaction 🚗
• Manage multi-line phone systems efficiently, directing calls accurately and courteously to the appropriate departments or personnel 📞
• Handle front desk duties including data entry and maintaining visitor logs with precision and attention to detail 📝
• Assist with office tasks such as calendar management, appointment scheduling, and similar tools 🗓️
• Provide exceptional customer service by answering inquiries, sharing information about services, and making visitors feel valued 💬
• Maintain a professional reception area, ensuring it remains clean, organized, and inviting at all times 🧼
• Support administrative functions like proofreading documents, managing office supplies, and assisting team members with clerical tasks 🖇️

Qualifications

• Previous office or clerical experience preferred, especially within customer service or administrative roles at automotive dealerships or similar environments
• Strong computer skills including proficiency in Microsoft Office (Word, Excel), Google Workspace (Gmail, Calendar), and data entry software 💻
• Excellent phone etiquette with experience managing multi-line phone systems in professional settings 📞
• Bilingual abilities highly desirable to serve a diverse clientele 🗣️
• Demonstrated organizational skills with the ability to prioritize tasks efficiently and manage time effectively ⏱️
• Familiarity with Teams or scheduling software is a plus ✅
• Personal assistant or office management experience can be advantageous for supporting team operations

Additional Information

Join us in delivering top-tier customer experiences while enjoying a supportive work environment that values your skills and dedication. We are committed to fostering growth and offering opportunities for professional development within a lively automotive setting.

🚗 Toyota of Allentown is an Equal Opportunity Employer

Compensation & Benefits

💵 Pay: $15.00 - $16.00 per hour

• 401(k)
• Dental insurance
• Employee discount
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance

Work Location

In person