VirtualVocations Is Hiring A French Customer Support Specialist

Join a dynamic team as a French Customer Support Specialist, providing bilingual assistance remotely from Romania for a 6-month temporary contract.

🌟 French Customer Support Specialist

Are you passionate about delivering exceptional customer service and fluent in both French and English? This is your chance to join a global team working remotely from Romania, supporting customers via email and chat.

📝 Key Responsibilities

• Provide customer support through email and live chat for inquiries related to orders, product usage, and account questions.
• Meet customer service KPIs and collaborate with teams to resolve complex customer issues.
• Offer feedback and insights to improve products and processes based on customer interactions.

🔑 Required Qualifications

• At least 1+ years of experience in a customer service role.
• Excellent written and verbal communication skills in English and French.
• Experience with Zendesk or similar tools is a plus.
• Organized and capable of managing time across different time zones.
• Experience in consumer goods, toys, or electronics industries is a plus.