Help at Home Is Hiring A Field Time & Attendance Coordinator Bilingual

Job Opportunity: Bilingual Spanish Speaking Field Time & Attendance Coordinator

Join us in transforming lives by ensuring accurate attendance tracking and care coordination for home care clients in New York. We are seeking an enthusiastic and detail-oriented bilingual (Spanish/English) coordinator to support our mission of empowering clients to live safely and independently at home. 💙🏡

About Us

As the nation’s leading provider of high-quality home care services, we foster independence, safety, and dignity for our clients. The home is more than a place — it’s the hub of health, care coordination, and meaningful moments that make a difference. 🌟

Position Details

• Title: On-Site Bilingual Spanish Speaking Field Time & Attendance Coordinator
• Location: 148 39th St. Suite 19-4-BB, Brooklyn, NY 11232
• Schedule: Monday - Friday, 8:30 am - 5:00 pm
• Pay Rate: $21.00 - $24.00 per hour (weekly pay)

Our Benefits 🎁

• Comprehensive medical, dental, and vision coverage
• 401(k) retirement plan
• Paid time off and holidays
• Employee assistance programs and wellness initiatives
• Flexible options to support a balanced life

Responsibilities: What You'll Do

• Investigate and resolve issues like missing clock ins/outs, late arrivals, missed visits, and early departures.
• Handle Electronic Visit Verification (EVV) concerns efficiently and accurately.
• Ensure timely and precise attendance data for payroll and billing processes.
• Assist Caregivers in troubleshooting EVV recording methods: Mobile App, Telephonic IVR, and FOB devices.
• Guide Caregivers on best practices for accurate timekeeping and compliance with policies.
• Conduct training sessions for Caregivers on attendance systems and updates.
• Serve as a resource for Caregivers, addressing questions and concerns regarding attendance.
• Provide feedback to management on recurrent attendance issues.
• Communicate with Caregivers, Clients, and Operations staff to resolve real-time attendance and verification issues.
• Document all actions and outcomes in relevant systems following SOPs.
• Protect client and caregiver data in compliance with HIPAA and privacy regulations.
• Educate Caregivers on attendance policies and verification procedures.
• Coordinate with Payroll & Revenue Cycle teams to resolve pay and billing discrepancies.
• Aim to meet productivity goals set by management.

Qualifications: What You'll Bring

• Strong attention to detail and analytical skills
• Excellent communication and interpersonal skills
• Ability to work well within a team-oriented environment
• Proficiency in Microsoft Office Suite, especially Excel

Education & Experience

• Bachelor's degree in a relevant field or equivalent work experience
• 1-2 years of previous related experience
• Familiarity with Electronic Visit Verification systems
• Knowledge of HIPAA and privacy regulations

Management & Physical Requirements

• Management Authority: Trains and directs work of other associates
• Physical Demands: Sedentary role; ability to remain stationary; effective communication skills

Additional Information

Note: This description covers key responsibilities; additional duties may be assigned as needed. The physical requirements listed are necessary for performance, with accommodations available upon request.

We are an Equal Employment Opportunity employer welcoming all qualified applicants, welcoming diversity regardless of race, sex, color, religion, national origin, age, disability, veteran status, genetic data, or other protected statuses. 🌍

Pay Range: USD $21.00 - USD $23.00 per hour