Nation Security Is Hiring A Dispatcher Bilingual English Spanish

Join Our Team as a Dispatcher at Nation Security!

Nation Security is seeking a dependable, service-oriented Dispatcher to support our Operations Team in Doral, FL. This on-site role is crucial for ensuring seamless operations and is ideal for individuals who excel under pressure, stay organized, and thrive in a dynamic, client-focused environment.

Position Overview

If you're a proactive multitasker with a knack for problem-solving and communication, this position offers a vital opportunity to enhance and support our operational excellence.

Key Responsibilities 🔑

• Manage high call volume: Handle incoming and outgoing calls efficiently.
• Dispatch personnel: Coordinate security officers to meet client requests and operational needs.
• Communication: Maintain clear and consistent communication with clients and field teams.
• Monitor activities: Use dispatch software for real-time activity tracking, logging, and reporting.
• Incident protocols: Follow established procedures for incident escalation and emergency responses.
• Customer service: Provide professional, courteous, and timely support to clients and team members.
• Documentation: Accurately record all calls, incidents, and dispatch actions in our systems.

Requirements ✅

• At least 2 years of experience in dispatch, call center, or customer service roles.
• Must be able to work on-site in Doral, FL.
• Excellent written and verbal communication skills.
• Strong multitasking, prioritization, and time-management abilities.
• Proficiency with computers, phone systems, and dispatch or scheduling software.
• Ability to stay calm, focused, and professional in high-pressure situations.
• Bilingual in English and Spanish (required).

Benefits & Why Join Nation Security? 🎯

With over 25 years of expertise in security, law enforcement, and military services, Nation Security is a trusted leader in professional protection nationwide. We are dedicated to delivering reliability, excellence, and peace of mind to our clients.

Joining our team means gaining hands-on experience in 24/7 operations, working alongside a supportive leadership team, and exploring opportunities for career growth within a rapidly expanding organization.

Ready to Elevate Your Career?

Take the next step with a company that values integrity, professionalism, and service excellence. Submit your resume today and become a vital part of Nation Security's dedicated team.