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Nation Security Is Hiring A Dispatcher Bilingual English Spanish
Join Our Team as a Dispatcher at Nation Security!
Nation Security is seeking a dependable, service-oriented Dispatcher to support our Operations Team in Doral, FL. This on-site role is crucial for ensuring seamless operations and is ideal for individuals who excel under pressure, stay organized, and thrive in a dynamic, client-focused environment.
Position Overview
If you're a proactive multitasker with a knack for problem-solving and communication, this position offers a vital opportunity to enhance and support our operational excellence.
Key Responsibilities 🔑
- Manage high call volume: Handle incoming and outgoing calls efficiently.
- Dispatch personnel: Coordinate security officers to meet client requests and operational needs.
- Communication: Maintain clear and consistent communication with clients and field teams.
- Monitor activities: Use dispatch software for real-time activity tracking, logging, and reporting.
- Incident protocols: Follow established procedures for incident escalation and emergency responses.
- Customer service: Provide professional, courteous, and timely support to clients and team members.
- Documentation: Accurately record all calls, incidents, and dispatch actions in our systems.
Requirements ✅
- At least 2 years of experience in dispatch, call center, or customer service roles.
- Must be able to work on-site in Doral, FL.
- Excellent written and verbal communication skills.
- Strong multitasking, prioritization, and time-management abilities.
- Proficiency with computers, phone systems, and dispatch or scheduling software.
- Ability to stay calm, focused, and professional in high-pressure situations.
- Bilingual in English and Spanish (required).
Benefits & Why Join Nation Security? 🎯
With over 25 years of expertise in security, law enforcement, and military services, Nation Security is a trusted leader in professional protection nationwide. We are dedicated to delivering reliability, excellence, and peace of mind to our clients.
Joining our team means gaining hands-on experience in 24/7 operations, working alongside a supportive leadership team, and exploring opportunities for career growth within a rapidly expanding organization.
Ready to Elevate Your Career?
Take the next step with a company that values integrity, professionalism, and service excellence. Submit your resume today and become a vital part of Nation Security's dedicated team.
