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Jobs via Dice Is Hiring A Customer Service Representative (Bilingual: Spanish/English) Remote
Join Our Team as a Bilingual Customer Service Representative (Spanish/English) - Remote Opportunity 🌎💬
Looking for a fulfilling remote career that combines your bilingual skills with a global organization committed to growth and inclusivity? This is your chance to become a vital part of a dynamic customer service team with Concentrix!
Job Overview 📝
Position: Customer Service Representative (Bilingual: Spanish/English) - Remote
Location: Work from home in New Mexico
Details:
- This role requires fluency in both Spanish and English ✨
- Applicants must reside in the state of New Mexico 🏡
What You'll Be Doing 🚀
- Providing inbound customer support using a call flow guide in the customer's preferred language 🗣️
- Helping customers resolve basic technical issues 💻
- Tracking, documenting, and retrieving information in databases 📁
- Offering additional products and services to enhance customer experience 🎁
- Delivering expert customer service with a friendly smile 😊
Qualifications & Skills 🌟
- Fluent in reading, writing, and speaking both Spanish and English 📝
- Residency in New Mexico 🏠
- At least 1 year of customer service experience 📅
- Open availability to work flexible hours ⏰
- High school diploma or GED 🎓
- A quiet, distraction-free environment to work from at home 🏡
- Proficiency in multi-tasking in fast-paced environments ⚡
- Enthusiasm to learn new technologies 💡
- Strong computer navigation skills and basic PC knowledge 🖥️
- A desktop or laptop for testing; a work computer may be provided 🖥️ (discussions with recruiter)
- High-speed internet (no hotspots or satellite) and a smartphone 📱
- Legal U.S. residence or valid U.S. address 🇺🇸
What’s In It For You 🎁
At Concentrix, we believe in championing our people. We invest in your growth and success with:
- Paid training and performance incentives 💰
- Starting wages of $15.00 - $17.50 per hour 💵
- Lucrative employee referral bonuses 🎉
- Benefits including 401K with company match, paid PTO & holidays, medical/dental/vision insurance, and Employee Assistance Program 🌟
- Health and wellness programs 🏥
- Mentorship and leadership development programs 🚀
- Diversity, equity, inclusion, and community engagement initiatives 🌍
- Company celebrations like Concentrix Day, Customer Service Week, and more 🎊
Reimagine & Grow with Us 🌱
If you're ready to take the next step in your career, apply today! Join over 440,000 worldwide game-changers who thrive at Concentrix.
Additional Details 📌
- Location: USA, New Mexico, Fully Remote
- Language Requirements: Bilingual in Spanish and English
- Employment Type: Full-time
- Physical & Mental Requirements: Regular use of computer, phone, and headset; sedentary work nature 🧘♂️
Legal & Equal Opportunity Statements ⚖️
Applicants must be legally authorized to work in the U.S. and reside within the country. Concentrix is an Equal Opportunity Employer, committed to diversity and inclusion. For further information, visit the following:
- EEOC Rights
- Requests for accommodations: Click here
- Review our Affirmative Action Plan: Click here