hlpy Is Hiring A Customer Service German Speaker

hlpy, born in 2020, is a pioneering tech road assistance startup that has quickly revolutionized the automotive support sector with its innovative digital solutions. 🌐🚗

About Us

Founded by a group of visionary entrepreneurs, hlpy started its journey in Italy and has since expanded into France, Spain, and Germany. Our mission is to continue growing and extending our reach into new markets worldwide.

Our business operates on a B2B2C model, catering to the entire automotive industry—including insurance companies, car manufacturers, rental agencies, and mobility providers—by offering customers instant access to roadside assistance and replacement services through the most advanced digital platform available. 📱⚙️

As our global team begins to take shape, we are positioned as a major player in this dynamic sector. To support our growth, we are actively seeking a motivated Customer Service Specialist to join our international team and help us deliver top-quality support and continuously improve our processes.

Responsibilities

• Be an operational contact point for managing client issues, such as vehicle breakdowns 🚘
• Oversee the digital support process and intervene when necessary 🖥️
• Ensure successful support via chat, voice channels, or by coordinating directly with our network of suppliers 🤝

Requirements

• Availability to work on a 24/7 shift schedule 🕒
• Fluent in German 🇩🇪
• Good knowledge of English and Italian 🗣️
• Previous experience in operations or customer service is a plus ⭐
• Strong team spirit and collaboration skills 🤗

Your Journey with hlpy

Our diverse team combines a wide range of skills and experiences. We encourage all our professionals and collaborators to explore new growth opportunities and pursue continuous development. 🚀

We believe fostering an environment where individuals can experiment and expand their horizons not only boosts personal satisfaction but also drives our collective success. 🌟

Please send your CV in English to join us on this exciting journey! 📄✉️