JVS of MetroWest Is Hiring A Case Manager Bilingual

Full-Time Case Manager at JVS – East Orange 📍

Join JVS as a dedicated Case Manager, providing vital services to our community. This is a grant-funded role focused on supporting clients through personalized case management and job development initiatives.

About the Role

As a Case Manager, you will deliver both individual and group services, ensuring comprehensive support tailored to client needs. A strong understanding of immigration, refugee policies, and community resources is crucial for success.

Essential Functions 💼

• Accurate Documentation: Record all client interactions, services, and referrals in the ClientTrack database promptly.
• Community Outreach: Identify and engage eligible clients through local community efforts.
• Direct Case Management: Monitor client progress, provide ongoing support, and connect clients to community resources.
• Client Caseload: Manage services for approximately 80-100 clients annually.
• Eligibility & Assessments: Conduct screening, intake, orientation, financial self-sufficiency, and English language assessments.
• Record Maintenance: Keep client files and case notes current and organized.
• Coordination: Collaborate with grant funders and county welfare to streamline services and referrals.
• Client Support: Assist clients with forms, provide information, and research local resources.
• Application Assistance: Prepare and submit online applications for SNAP, TANF, and Medicaid.
• Community Promotion: Advocate and promote JVS services within the local community.
• Additional Duties: Perform other tasks aligned with the Education & Literacy department needs.

Preferred Qualifications & Experience 📚

• Knowledge of immigration and refugee policies and procedures
• Exceptional attention to detail and strong time management skills
• Fluency in Haitian-Creole (preferred, not required)
• Excellent communication and written skills
• Intermediate proficiency in Word and Excel
• Ability to work independently and collaboratively, taking initiative
• Capacity to multitask and thrive in a fast-paced environment
• Ability to meet deadlines under pressure and adapt to shifting priorities
• Professional attitude and work ethic
• Bachelor’s degree with 1+ years’ experience working with refugees or immigrants
• Knowledge of Essex County’s social services resources
• Social work background is a plus

Compensation 💰

Salary: $50,000 per year

Why Choose JVS? 🌟

• Engage with JVS’s impactful mission and make a meaningful difference daily
• Benefit from health, dental, and vision insurance plans
• Participate in a 403(b) retirement plan
• Enjoy a generous PTO policy along with an extensive holiday schedule

Benefits 🎨

• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Equal Opportunity Statement ✨

JVS of Metrowest proudly promotes equal employment opportunities. We base employment decisions on qualifications and do not discriminate based on race, sex, religion, national or ethnic origin, disability, age, veteran status, sexual orientation, or other protected classes as outlined by law.