VirtualVocations Is Hiring A Bilingual Total Quality Specialist

Join our team as a Remote Bilingual Total Quality Management Specialist and play a key role in maintaining the highest quality standards across multiple lines of business while working remotely in select states. 🌟

Overview

To uphold quality standardization across all lines of business, the Remote Bilingual Total Quality Management Specialist will manage quality programs, evaluate complex cases, and oversee escalated transactions. This role is based in Arizona, Florida, Georgia, or Texas.

Key Responsibilities

• Maintain the health and reliability of quality programs by ensuring standardization and consistent application of evaluation rubrics.
• Evaluate and resolve high-complexity cases, focusing on root-cause identification and systemic resolution.
• Serve as the Subject Matter Expert for quality standards and support testing and implementation of new quality initiatives.

Required Qualifications

• Bilingual in Spanish 🗣️
• At least 1+ years of experience in a healthcare environment and quality assurance
• Demonstrated strong quantitative and analytical skills for 1+ years
• Experience in coaching peers or auditors
• At least 1+ years of experience working with data and reviewing data using G-sheets