Ent Credit Union Is Hiring A Bilingual Consumer Auto Specialist

Join Our Team as a Consumer Auto Specialist at Ent Credit Union 🚗

Ent Credit Union is dedicated to enhancing the financial well-being of our members. More than just a mission, we are a community-driven, not-for-profit organization that values our people as our greatest asset. If you're passionate about making a difference and seeking a purpose-driven career, we invite you to apply!

About Ent Credit Union 🏦

At Ent Credit Union, our goal is to improve the financial lives of those we serve. We are committed to community investment, person-focused service, and fostering a growth-oriented environment. Our expanding team spreads our mission across Colorado, and we believe that talented individuals like you can help us reach more people.

Position Overview: Consumer Auto Specialist 🚘

The Consumer Auto Specialist is responsible for accurately preparing and managing motor vehicle loan documents, including titled and non-titled auto loans. This role involves reviewing member documentation, ensuring compliance, coordinating closing processes, and maintaining title perfection to support our members' vehicle ownership and registration needs.

Essential Functions 🛠️

• Auto Loan Processing: Research compliance issues, communicate with involved parties, meet underwriting conditions, resolve discrepancies, validate data, and update systems. Calculate sales tax based on local regulations. Schedule loan closings via DocuSign, in-branch, or mail, ensuring all documents adhere to state DMV policies. Generate closing documents and analyze title paperwork for state submission and lien perfection.
• Title Management: Manage outstanding title reports, facilitate title transfers, and assist ongoing training classes related to titles.
• Member and Operational Support: Handle email and phone requests, assist with change requests related to member accounts, and participate in team rotations for reporting, document retrieval, and mail distribution.
• Compliance & Funding: Adhere to the Bank Secrecy Act policies, verify documentation completeness, disburse funds, and upload all necessary documents to our system, Synergy.

Qualifications & Skills 🎓

Minimum Requirements

• High School Diploma/G.E.D. or equivalent
• 4+ years of experience in a financial institution or credit union, providing member service or transaction processing

Preferred Skills & Experience

• 1+ years in motor vehicle titling or lien perfection in a consumer lending environment, dealership, or titling office
• 1+ years in Consumer Lending Processing
• Bilingual in Spanish (preferred)

Technical & Personal Skills

• Knowledge of motor vehicle documents and transaction requirements
• Understanding of auto loan products
• Strong communication, training, and policy development skills
• Problem-solving and analytical abilities
• Proficiency in Microsoft Word and Excel
• Highly organized, detail-oriented, and capable of multitasking

Certifications and Environmental Requirements 🎯

Certifications: None required

Physical & Environmental Conditions: Occasional standing, walking, reaching, and handling; frequent sitting, talking, hearing, and repetitive motions; minimal exposure to temperature changes or loud noises.

Compensation & Benefits 💰

The hourly pay range for this position is $26.41 to $28.61 (S13), with final compensation determined by experience, skills, education, and internal pay structures. The role includes:

• Monthly incentive plan
• Bilingual stipend (if applicable)

Our Benefits Package 🌟

• Health Benefits: Affordable insurance options, 24/7 access to doctors, nationwide provider network
• Retirement: 3% automatic 401(k) contribution after three months, with up to 6% match
• PTO & Holidays: 16 PTO days in your first year plus 9 paid holidays, increasing with tenure
• Volunteer Time Off: Paid time to give back to the community
• Education Support: Up to $10,000 annually for higher education and certifications
• Exclusive Discounts: Savings on home, auto, and personal loans

Learn more about our benefits at www.ent.com/careers.

Application Timeline & Equal Opportunity 🌍

This position closes on 9/9/2025. Early applications are encouraged. We are an equal opportunity employer, welcoming applicants of all protected classes, including veterans and individuals with disabilities. Discrimination against those discussing pay or disclosures is prohibited by law, except where permitted by regulations.