Advance Auto Parts Is Hiring A Bilingual Retail Parts Pro

Join our team as a Retail Parts Pro and be part of a supportive, inclusive environment where your automotive expertise makes a real difference! 🚗

Job Overview

We are an Equal Opportunity Employer committed to fostering diversity and inclusion. We do not discriminate against any employee or applicant based on race, color, sex, age, national origin, religion, sexual orientation, gender identity, veteran status, disability, or any other protected class under federal, state, or local law.

What is a Retail Parts Pro? 🤔

A Professional Level Sales Position supporting advanced DIY automotive services. This role requires expert knowledge of store systems, automotive components, and parts. The Retail Parts Pro provides troubleshooting, identification, and project assistance for DIY customers, sourcing parts from various channels such as special orders, FDO, or secondary sources. In-depth understanding of inventory management and store operations is essential. This is a full-time position.

Primary Responsibilities

• Provide GAS2 selling experience during customer visits and phone inquiries 📞
• Achieve personal and store sales targets, along with service objectives 🎯
• Manage DIY services including battery installation, testing, wiper replacements, etc. 🔧
• Maintain high standards of customer service and store appearance ✨
• Perform key holder duties such as task management, safety protocols, and opening/closing store duties 🔑

Secondary Responsibilities

• Assist with store inventory processes: truck put-away, cycle counts, back stock, etc. 📦
• ensure store cleanliness — floors, bathrooms, facing, dusting, parking lot maintenance 🧹
• Provide DIY services, including battery installation, testing, wiper replacements, etc. 🔧

Success Factors 💡

• Friendly communication skills 😊
• Ability to locate and stock parts efficiently
• Knowledge of safety procedures
• Proficiency with inventory systems and store equipment
• Expertise in parts and automotive systems
• Proficiency with POS and parts lookup systems
• Skillful testing and diagnostics for DIY services 🛠️
• ASE P2 certification or equivalent (preferred) ✅
• Ability to recommend solutions, projects, and high-quality products
• Advanced sourcing and parts lookup skills
• Strong DIY sales abilities

Essential Skills for Success

• Solid understanding of automotive systems (engine, suspension, brakes, electronics, exhaust, etc.)
• Effective communication in English (Spanish a plus); building strong relationships 💬
• Ability to interpret safety rules, manuals, parts catalogs, and procedures 📖
• Following written, oral, or diagrammatic instructions
• Competency in completing Parts Knowledge Assessment
• Basic math skills: addition, subtraction, multiplication, division 🧮
• Proficiency with Microsoft Word and Excel
• Excellent organizational skills
• Flexibility to work varied shifts including days, evenings, and weekends 🗓️

Prior Experience & Education

• 3-5 years of automotive parts experience
• Proven sales success and transaction fulfillment

Certificates, Licenses & Certifications

• Valid driver's license 🚗
• ASE certification preferred but not mandatory ✅

Physical Demands & Legal Notice

We encourage transparency regarding physical demands, which may include lifting and standing for extended periods.

As an EOE, we uphold fair employment practices and do not discriminate based on protected classes.

For California residents, please review our Privacy Notice.