Advance Auto Parts Is Hiring A Bilingual Retail Parts Pro

Join Our Team as a Retail Parts Pro! 🚗🛠️

We are proud to be an Equal Opportunity Employer, committed to fostering an inclusive workplace free from discrimination based on race, color, sex, age, national origin, religion, sexual orientation, gender identity, veteran status, disability, or any other protected class under federal, state, or local law.

What is a Retail Parts Pro? 🤔

A Retail Parts Pro is a professional-level sales position designed to support advanced functions within our DIY automotive parts business. The role requires:

• Expert knowledge of store systems and automotive parts
• Advanced identification, troubleshooting, and project assistance for DIY customers
• Proficiency in sourcing parts from various channels such as special orders, FDO, and secondary sources
• In-depth knowledge of store inventory management and maintenance processes

This is a full-time position focused on providing exceptional service and technical expertise.

Primary Responsibilities 🛠️

• Deliver GAS2 selling experience during customer visits and phone inquiries
• Achieve personal and store sales goals along with service objectives
• Manage DIY services including battery installation, testing, wiper installations, etc.
• Maintain high standards of customer service and store appearance
• Assume key holder responsibilities such as task assignment, safety, opening/closing duties

Secondary Responsibilities ⚙️

• Assist with store inventory processes including truck unloads, shoot outs, cycle counts, and back stock management
• Maintain store cleanliness—floors, bathrooms, facing, dusting, parking lot
• Perform DIY services such as battery installation, testing, and wiper replacements

Success Factors ⭐

• Friendly and effective communication skills
• Ability to locate and stock parts efficiently
• Safety knowledge and adherence to protocols
• Proficiency with inventory systems and store equipment
• Strong parts and automotive system knowledge
• Experience operating POS and parts lookup systems
• Expertise with testing and diagnostic equipment for DIY services
• ASE P2 certification or equivalent experience
• Ability to recommend solutions, projects, and quality products
• Advanced parts sourcing and lookup skills
• Strong selling skills tailored for DIY customers

Essential Job Skills for Success 🔧

• Comprehensive knowledge of automotive systems—engine, suspension, brakes, electronics, exhaust, etc.
• Effective verbal and written communication in English (Spanish a plus)
• Ability to interpret safety rules, manuals, parts catalogs, and instructions
• Capability to complete the Parts Knowledge Assessment successfully
• Accurate basic math skills for measurements and calculations
• Proficiency with Microsoft Word and Excel
• Excellent organizational skills
• Flexibility to work days, evenings, and weekends as needed

Prior Experience 🔎

Ideally, candidates will have:

• 3-5 years of automotive parts experience
• Proven sales success and experience fulfilling customer transactions

Education & Certifications 🎓📝

• Must possess a valid driver’s license
• ASE certification preferred but not required

Physical Demands & Equal Opportunity Notice 💪🤝

We value diversity and are an Equal Opportunity Employer. We do not discriminate against any employee or applicant based on race, color, sex, age, national origin, religion, sexual orientation, gender identity, veteran status, disability, or any other protected class under law. We comply with all applicable federal, state, and local regulations.

Physical demands are consistent with those of a retail environment, requiring mobility and the ability to perform manual tasks.

California Residents:

Click below for our Privacy Notice.