Wells Fargo Is Hiring A Bilingual Personal Banker

Join Wells Fargo: A Career Beyond Banking 🚀

Discover a place where your career can thrive, supported by comprehensive benefits, a focus on community, and opportunities for growth. At Wells Fargo, we're more than a financial services leader — we're a global innovator committed to empowering communities and helping our customers succeed.

Why Choose Wells Fargo?

• 🌎 Global Trailblazer: Leading innovation across the financial industry.
• 🤝 Community Empowerment: Investing in and supporting local communities.
• 💼 Holistic Well-Life: Supporting your life, not just your work with robust benefits and programs for work-life balance.
• 🎉 Recognition & Growth: Ranked in the top five on the 2026 LinkedIn Top Companies list in the U.S. for career growth.

About this Role 📝

Wells Fargo is seeking an Associate Personal Banker (SAFE) to join our National Branch Network within the Consumer Banking and Lending division. Learn more about our career areas and divisions at wellsfargojobs.com.

Key Responsibilities 🎯

• 🤝 Participate in delivering exceptional customer experience by proactively building relationships and proposing suitable products, services, and digital solutions.
• 🏦 Assist customers with opening new accounts, service requests, and credit applications.
• 🎯 Follow directives from managers while exercising judgment within established policies and procedures.
• 📚 Develop a thorough understanding of bank products and services to match customer needs.
• ❤️ Interact with customers to demonstrate care and foster lasting relationships.
• 💡 Provide appropriate options for bank products and services.
• 🔄 Refer customers' financial needs to other bankers and partners when necessary.
• 📋 This SAFE position involves customer contact and may include offering/negotiating terms and processing dwelling secured transactions, complying with the S.A.F.E. Mortgage Licensing Act and related regulations.

Required Qualifications ✅

• 🔹 6+ months of customer interaction experience or equivalent demonstrated through work, education, military service, etc.
• 🔹 Bilingual proficiency in Spanish and English (speaking and listening).

Desired Qualifications 🌟

• 🛎️ Strong customer service skills, capable of handling complex transactions across multiple systems.
• 📞 Experience engaging proactively with customers via phone or email.
• 📱 Ability to educate customers on technology and the benefits of mobile banking.
• 🤝 Proven ability to foster and develop meaningful customer relationships.
• 🔗 Skilled at building internal partnerships.
• 🔎 Ability to identify potential fraud or risky accounts and take preventive measures.
• 🛡️ Conduct interactions with integrity and professionalism.
• 🎖️ Military experience related to protocol, personnel management, leadership, or human resources.
• 🤝 Experience in sourcing and maintaining customer relationships.
• 🙋‍♂️ Support users by resolving or escalating concerns or complaints.

Job Expectations 🕰️

• 🗓️ Availability to work a schedule that may include most Saturdays.
• 📝 Passing a required language assessment.
• 💰 Managing cash drawer, handling cash, balancing, and completing service tasks.
• 🔐 Must obtain SAFE registration immediately after employment start date; ongoing compliance required.
• 🚫 Not eligible for Visa sponsorship.

Location & Application Details 📍

• Posting Location: 4709 Hope Valley Rd., Durham, NC 27707
• Application Deadline: 25 May 2026 (note: position may close early due to volume)

We Value Diversity and Equal Opportunity 🤝

Wells Fargo is committed to creating an inclusive environment. All qualified applicants will receive consideration regardless of race, religion, gender, sexual orientation, national origin, disability, veteran status, or other protected characteristics.

Our Culture & Compliance 🛡️

Employees are vital in maintaining a risk-aware and compliant culture, adhering to policies around credit, market, financial crimes, operational, and regulatory risks. Emphasis is placed on proactive monitoring, governance, and sound risk decisions.

Additional Information 🌍

• Applicants from Canada: We encourage applications from all qualified candidates, including women, persons with disabilities, indigenous peoples, and minorities. Accommodation available upon request.
• Disability Accommodation: Visit Disability Inclusion at Wells Fargo
• Drug-Free Workplace: See our Drug and Alcohol Policy
• Recruitment Notes: All applications must accurately represent your own experience; third-party recordings are prohibited unless authorized.