Too Good To Go Is Hiring A Bilingual Partner Growth Specialist

Join Too Good To Go Canada's Growth Team and Make a Difference! 🌍

Be part of an inspiring mission to combat food waste while growing your career in a dynamic, values-driven environment.

🌏 Our Mission

At Too Good To Go, we are driven by an ambitious goal: to inspire and empower everyone to fight food waste together. Did you know that over one-third of all food produced globally is wasted? This has a massive impact on our planet—responsible for 10% of greenhouse gas emissions.

💻 Our Product

We operate the world's largest marketplace for surplus food, connecting food businesses with consumers who can purchase and enjoy it at 50%+ off retail value. Alongside our app, we manage an end-to-end surplus food solution and advocate for legislation to reduce food waste.

📈 Our Scale

• Community of 124+ million registered users and 252,000 active partners across 19 countries
• Over 473 million meals saved from waste
• Prevented over 1.278 million tonnes of CO₂ equivalent emissions
• North American partners include Tim Hortons, METRO, and Whole Foods Market

⭐ Impact & Recognition

• Certified B Corp social impact company
• Named in FastCompany’s list of the World's Most Innovative Companies and World Changing Ideas
• Included in TIME’s 100 Most Influential Companies
• Winner of Apple’s Cultural Impact Award

We're Hiring: Bilingual Partner Growth Specialist (English/Spanish) in Austin, Texas (Hybrid) 🌟

Join our team as a key player in nurturing partner relationships and driving sustainable growth. Use your skills to make a real impact in our mission to reduce food waste.

Your Mission 🎯

As the Partner Growth Specialist, you will be the main contact for a portfolio of partner stores. Your focus will be on building strong relationships, resolving issues, and improving store performance — all to keep partners satisfied, help them supply more, and inspire sustainable behaviors.

Your Role & Responsibilities 🤝

• Drive success: optimize store operations via phone, email, and text communication.
• Build relationships: understand partner priorities, act as a subject matter expert, and identify growth opportunities.
• Analyze performance: evaluate KPIs, identify growth areas, reduce refunds, and enhance partner/customer experience.
• Leverage tools: develop expertise in Looker, Salesforce, Ninja, and MyStore.
• Collaborate: work with Sales to onboard new partners and with cross-functional teams to support partner needs.
• Contribute: participate in projects to improve KPIs, complete call lists, and campaign actions on time.
• Advocate: collaborate with the Care Team and other departments to improve user experiences and gather feedback.
• Team spirit: offer coverage, assist with projects, and support team meetings.

Key Capabilities 🧠

• Bilingual proficiency: fluent in English and Spanish.
• Experience: background in B2B client-facing roles such as Sales, Account Management, or Customer Service.
• Tech-savvy: familiar with CRM platforms (e.g., Salesforce), data analytics (e.g., Looker, Tableau), and Excel/Google Sheets.
• Data-driven: comfortable working with KPIs and targets.
• Excellent communicator: skilled in quick, clear, and friendly partner interactions.
• Relationship builder: empathetic, patient, and effective in connecting with others.
• Independent: self-managed, able to juggle multiple tasks.
• Proactive: adaptable and eager to contribute ideas in a fast-growing environment.
• Collaborative: eager to learn, share, and grow with the team.

Preferred Qualifications 🎓

• Knowledge of food and/or hospitality industry.
• Understanding of tech marketplace/SAAS customer success principles.

Our Core Values 🌟

• We Win Together
• We Raise the Bar
• We Keep It Simple
• We Build A Legacy
• We Care

What We Offer 🎁

Impact & Growth Opportunities

• Work in a social impact company (B Corporation!) with tangible, real-world impact.
• Join an international community of users, partners, and 1,400+ colleagues across 19 countries.
• Personal and professional development in a fast-paced scale-up setting.
• An inclusive culture where your authentic self is valued.
• A collaborative, success-celebrating team environment.

Work Flexibility & Benefits

• Hybrid work model: 3 days in the office, 2 days remote.
• 20 paid vacation days annually.
• Paid volunteer time via Shareback program.
• Paid parental leave with top-up support.
• Up to 30 days annually for work abroad.

Wellbeing & Support

• Employer-paid health coverage options: medical, dental, vision.
• Access to Employee Assistance Program (EAP) for mental health, legal, and financial support.
• Monthly ClassPass credits and bike mobility programs.
• Retirement plan with employer-matched contributions (401K).

Connection & Community

• Social events and team celebrations.
• Comfortable office environment with coffee and snacks.
• Global community groups: P.R.I.D.E., Women in the Workplace, and more.

Compensation 💰

The estimated base salary range for this role is USD $55,000 - $60,000 per year, plus a 10% bonus. Actual compensation varies based on experience and skills.

Our Vision: A Movement for Everyone 🌱

We aspire to inspire and empower all individuals to join us in fighting food waste. We believe in building a diverse, inclusive team where everyone can thrive and contribute uniquely. We are committed to equal opportunity employment and welcome accommodations throughout the application process.