Mangone Law Firm, LLC Is Hiring A Bilingual Office Operations Manager

Join Our Team and Make a Difference! 🚀

Are you a highly motivated individual eager to excel in sales and genuinely change lives? If excellence, professional growth, and continuous improvement are your goals, then this opportunity is perfect for you!

About Us

Mangone Law Firm, LLC is a dedicated New Jersey-based immigration law firm, committed since 2012 to helping new Americans obtain legal status in the U.S. We serve clients nationwide, prioritizing exceptional customer service, understanding our clients' challenges, and caring deeply about their outcomes. Backed by a strong culture and clear core values, we are poised for a bright future and are seeking talented professionals eager to grow.

🌟 We're an Inc. 5000 Honoree! 🌟

Celebrated on the 2025 Inc. 5000 list of America's fastest-growing private companies, Mangone Law Firm is recognized for resilience, innovation, and dedication — even during challenging times. Join our forward-moving team and contribute to our success story!

We're Hiring: Office Operations Manager

Are you enthusiastic, talented, and ready to lead our office operations? We are looking for an Office Operations Manager to ensure smooth daily functioning while maintaining an outstanding client experience. You'll oversee protocols, coordinate the team, manage logistics, support leadership, and foster a professional, positive environment.

Our office is located at 440 Speedwell Ave, Morris Plains, NJ.

Requirements

Required:

• Bilingual (Spanish-English) with fluent verbal and written skills
• Availability to work Saturdays when necessary
• Bachelor's degree in Business Administration, Management, or related field (preferred)
• Proven experience in office management or similar roles
• Excellent organizational, leadership, and communication skills
• Strong attention to detail and problem-solving abilities
• Experience managing teams and handling client-facing responsibilities
• Proficiency with tools like Google Workspace, Microsoft Office, Slack, Monday.com, and case management systems (e.g., CampLegal)
• Commitment to providing exceptional service to clients and supporting immigrant communities

Preferred:

• Knowledge of immigration processes, acronyms, and application requirements
• Ability to multitask and adapt quickly to changing priorities
• Positive, proactive attitude with a "can-do" approach to challenges

Key Responsibilities

Office Management & Operations

• Oversee daily office logistics, including package assembly, opening/closing, and maintenance
• Maintain an organized, clean, and welcoming workspace for clients and staff
• Manage office inventory, supplies, and vendor relationships (IT, cleaning, landscaping)
• Conduct process audits and implement improvements to boost efficiency and productivity
• Support upper management with administrative tasks related to office operations

Client Experience & Communication

• Serve as the first point of contact for clients, providing a professional and welcoming experience
• Provide accurate updates and connect clients with the appropriate departments
• Deliver outstanding customer service—both in person and over the phone—ensuring clients feel supported and valued

Team Coordination & Leadership

• Supervise in-office staff and coordinate schedules
• Support paralegals and attorneys in daily operations, ensuring efficient packet processing
• Train new hires and uphold firm protocols and core values
• Monitor staff performance and KPIs, addressing concerns with professionalism and empathy
• Foster teamwork and cultivate a positive, respectful workplace culture

Benefits of Joining Us 🎉

• Competitive Salary: $70,000 - $80,000 annually
• Hybrid Work Model: Flexibility to work remotely and in-office
• Purpose-Driven Culture: Be part of a team that supports one another and makes a difference
• Ongoing Development: Continuous training and professional growth opportunities
• Comprehensive Benefits: Health, dental, and life insurance plans
• Financial Security: 401(k) with employer matching, profit sharing, and a pension plan
• Paid Leave: Paid time off, holidays, and sick leave
• Education Support: Tuition reimbursement and bar renewal coverage
• Meaningful Work: Help families stay together and find safety

Ready to Use Your Skills for Real Impact?

If you're passionate about making a difference and want to build a career with purpose, apply now! Join us in creating a future where every client has a fighting chance.