Mangone Law Firm, LLC Is Hiring A Bilingual Office Operations Manager

Join Our Passionate Team as an Office Operations Manager — Make a Difference Every Day! 🌟

Are you a highly motivated individual eager to excel in sales while transforming lives? If excellence, growth, and continuous improvement drive you, this opportunity is calling your name!

About Us

Mangone Law Firm, LLC is a distinguished immigration law firm based in New Jersey, serving clients nationwide since 2012. We are dedicated to helping new Americans achieve legal status in the U.S., emphasizing outstanding customer service, deep understanding of our clients' challenges, and genuine care for their outcomes. Our vibrant corporate culture is rooted in clear core values, and we’re eyeing a bright future with talented professionals who aspire to grow and never settle for stagnation.

🌟 We’re an Inc. 5000 Honoree! 🌟

Celebrated on the 2025 Inc. 5000 list of America's fastest-growing private companies, our recognition highlights resilience, innovation, and unwavering dedication to delivering exceptional results—even during challenging times.

Joining Mangone Law means becoming part of a dynamic, growth-oriented team committed to making an impact every day. If you’re driven, proactive, and eager to thrive with a nationally recognized organization, we invite you to build your career with us!

We are hiring: Office Operations Manager

In this pivotal role, you will ensure our daily office activities run seamlessly while delivering an outstanding client experience. You will oversee office protocols, coordinate the team, manage logistics, support leadership, and foster a professional and positive environment.

Our office is located at 440 Speedwell Ave, Morris Plains, NJ.

Requirements

Required Skills & Qualifications:

• Bilingual (Spanish-English): Fluent verbal and written communication skills
• Availability: Willing to work Saturdays when necessary
• Education: Bachelor’s degree in Business Administration, Management, or related field (preferred)
• Experience: Proven office management or similar role
• Skills: Excellent organization, leadership, and communication abilities
• Attention to Detail: Strong problem-solving skills
• Team & Client Management: Experience leading teams and handling client interactions
• Tech Proficiency: Google Workspace, Microsoft Office, Slack, Monday.com, case management systems (e.g., CampLegal)
• Customer Service: Dedication to exceptional service and supporting immigrant communities

Preferred Qualifications:

• Knowledge of immigration processes, acronyms, and application requirements
• Ability to multitask and adapt swiftly to change
• Positive, proactive attitude with a "can-do" approach

Key Responsibilities

Office Management & Operations

• Oversee daily logistics, including package handling, opening/closing procedures, and maintenance
• Maintain an organized, welcoming space for clients and staff
• Manage office supplies, inventory, and relationships with vendors (IT, cleaning, landscaping)
• Conduct process audits and implement improvements for efficiency
• Assist upper management with administrative tasks related to operations

Client Experience & Communication

• Welcome and serve as the first point of contact for clients, ensuring professionalism and warmth
• Provide timely updates and connect clients with the appropriate departments
• Deliver outstanding customer service through in-person and phone interactions, making clients feel valued and supported

Team Coordination & Leadership

• Supervise in-office staff and coordinate schedules
• Support paralegals and attorneys in daily tasks, ensuring efficient processing
• Train new hires and uphold firm protocols and core values
• Monitor staff performance and KPIs, addressing concerns professionally
• Foster teamwork and maintain a positive, respectful workplace culture

Benefits & Why Join Us

• Competitive Salary: $70,000 - $80,000 annually
• Hybrid Work Model: Flexibility to work remotely and on-site
• Purpose-Driven Culture: Supportive environment committed to making a difference
• Development Opportunities: Continuous training and professional growth
• Comprehensive Insurance: Health, dental, and life coverage
• Financial Security: 401(k) with employer matching, profit sharing, pension plan
• Paid Leave: Vacation, holidays, and sick leave
• Educational Support: Tuition reimbursement and law membership renewal assistance
• Meaningful Impact: Help families stay together and find safety

Ready to Make a Difference?

If you’re prepared to leverage your skills to create real change, we want to hear from you! Apply now and help us build a future where every client has a fighting chance. 🌟