Sherwin-Williams Is Hiring A Bilingual Multi-Location Customer Service Specialist

Join Our Team as a Customer Service Specialist at Sherwin-Williams! 🎨

Become a vital part of our commitment to inspiring and protecting the world with your skills in customer service, sales, and product knowledge. Enjoy comprehensive benefits and opportunities for growth while helping customers find the perfect solutions for their needs.

About the Role

Customer Service Specialists collaborate closely with wholesale and retail customers to identify their needs, answer questions about Sherwin-Williams products, and recommend suitable solutions. They are responsible for resolving customer concerns promptly, ensuring maximum satisfaction, and maintaining high standards in product presentation and store appearance. The role also focuses on achieving excellent customer service while consistently meeting sales goals.

Location Details

• Store #703992: 300 East Main St., East Islip, NY 11730
• Store #723830: 410 Commack Rd, Unit A, Deer Park, NY 11729
• • Locations May Vary

Benefits & Perks 😊

• Health benefits including prescription savings and virtual physician visits
• Retirement and savings plans
• Generous time-off packages including vacation, holidays, and military leave

Job Responsibilities

• Deliver high levels of customer satisfaction through excellent sales service
• Assist customers in person and over the phone by determining needs and presenting suitable products and services
• Build trusting relationships with both wholesale and retail customers
• Accurately process sales transactions adhering to policies and procedures
• Meet and exceed sales targets on a monthly, quarterly, and yearly basis
• Maintain precise work order files and product formulas
• Pull, tint, and mix products per customer specifications
• Stock shelves and set up attractive displays
• Ensure cleanliness of store equipment and environment
• Load and unload delivery trucks, and assist with deliveries as needed
• Maintain an in-stock and presentable environment in your assigned areas
• Remain knowledgeable about product offerings and discuss available options confidently
• Follow inventory control procedures and suggest sales improvements

Qualifications

Minimum Requirements ✅

• At least 18 years of age
• Legally authorized to work in the country without sponsorship
• Proficient in English and Spanish (reading, writing, and communication)
• Valid, unrestricted Driver’s License
• Ability to lift up to 50 lbs frequently and 70 lbs on occasion, with or without reasonable accommodations
• Willingness to work flexible hours, including evenings and weekends

Preferred Qualifications 🌟

• High School diploma or GED
• At least one year of experience in delivery, retail, or customer service roles
• Experience selling paint or related products
• Experience operating tinting and mixing equipment

About Sherwin-Williams 🚀

Our purpose is to inspire and improve the world by coloring and protecting what matters. We provide innovative paints, coatings, and solutions that make spaces brighter and stronger. We believe in investing in our people through rewards, career development, community connection, and inclusive culture. Join us and create your possibilities!

How to Get Started 📋

Step 1 – Online Application 🌐

Visit our Careers page: https://jobsearch.sherwin.com/ and create your profile in just 15 minutes.

Step 2 – Digital Interview 🎥

If qualified, you will be invited to complete a short video interview via HireVue. Record and submit your responses on your schedule within 7 days of invitation.

Step 3 – In-Store Interview 🏢

Top candidates will be invited to meet with our team at a store, branch, or distribution center near you.

Our Benefits & Commitment to Diversity 🌈

We offer a comprehensive benefits package, including retirement, health care, and wellness programs. Details available at myswbenefits.com. We are committed to equal employment opportunity and welcome applicants from all backgrounds.

Note:

Our recruiting team will never ask for payment or sensitive personal information during the application process. All employment decisions are made in accordance with applicable laws and regulations.