TransPerfect Is Hiring A Bilingual Interpreter English Cantonese

Join a company that values its people and offers meaningful career opportunities—TransPerfect Connect is hiring bilingual interpreters specializing in English and Cantonese. 🌍💬

TransPerfect Connect Bilingual Interpreter

Empower communities through accurate, culturally sensitive communication—use your language skills to make a real-world impact in a structured call center environment.

About Us

TransPerfect is more than just a job—our greatest asset is our people. With over 100 offices worldwide, each office has its own identity and unique rewards. TransPerfect Connect (TPC) seeks professional bilingual speakers fluent in English and Cantonese to join our dynamic team.

Role Overview

As a TPC interpreter, you'll facilitate accurate, culturally appropriate communication across industries such as healthcare, legal, and finance. We offer comprehensive paid training to launch your career as an Over-the-Phone (OPI) and Video Remote Interpreter (VRI).

Why Join Us?

• Use your language skills to support people in accessing essential services 🌟
• Be part of a structured, professional environment that values accuracy and cultural sensitivity 🎯
• Enjoy career growth opportunities within interpreting, QA, training, and leadership roles 🚀

Key Responsibilities

• Provide interpretation services between English and Cantonese across various industries (medical, legal, customer service, etc.)
• Ensure accuracy, neutrality, and clarity, preserving tone, intent, and emotion
• Maintain confidentiality and impartiality at all times
• Manage call flow professionally, intervening when needed for clarification
• Demonstrate emotional intelligence during high-pressure or emotionally charged interactions
• Apply techniques like note-taking, active listening, and memory retention for longer exchanges
• Stay within your interpreter role, avoiding personal opinions or advice
• Participate in ongoing training, coaching, and performance feedback
• Utilize basic computer tools (MS Office, internal platforms) to manage calls and logs

What We Offer

• Four weeks of paid training (on-site or remote) on interpretation techniques, emotional control, and call management 🎓
• Hands-on role-play simulations led by certified interpreters
• Ongoing development and advanced training opportunities
• An opportunity to *empower others* and support critical conversations ✨
• Career advancement across multiple roles within the company 🚀

Benefits

• Comprehensive package including medical, dental, vision, 401k, paid time off, and more 🏥💼
• Private health insurance and a supportive team environment 🤝
• Proactive HR dedicated to staff well-being and success 🌟

Required Qualifications

• High school diploma or equivalent (college preferred)
• Fluency in English and Cantonese, B2+ proficiency or higher
• Pass a language and interpreting skills assessment
• Minimum of 6 months' experience in call center, customer service, or interpreting roles
• Strong communication skills and high ethical standards
• Ability to think clearly and act professionally in fast-paced, emotional situations
• Comfort with assertive communication and session control
• Basic computer skills, including MS Office
• A quiet, distraction-free workspace for active listening
• Reliable home internet connection (cable, DSL, or fiber; cellular not allowed)
• Identity verification: Valid government-issued photo ID required during hiring process

Preferred Qualifications

• Certification in medical, legal, or community interpreting (a strong plus)
• Experience with remote work tools and platforms

Remote Work Requirements

• Quiet, comfortable, distraction-free workspace
• A desktop or laptop computer (Windows or Mac) with at least 16GB RAM
• Broadband internet (minimum 30 Mbps download / 10 Mbps upload)
• Computer no older than 5 years, with a functioning webcam
• Windows 10 or newer / macOS Big Sur (OS 11) or newer

Who We Are

TransPerfect Connect is the world's leading provider of interpreting services, dedicated to facilitating meaningful communication across industries and cultures. 🌐✨