EDSI Solutions Is Hiring A Bilingual Integrated Services Career Coach

Join us as a Bilingual (English-Spanish) Integrated Services Career Coach and make a meaningful impact by guiding individuals towards career success! 💼✨

Overview

Title: Bilingual (English-Spanish) Integrated Services Career Coach

Salary: $43,000-45,000/year 💰

Classification: Non-Exempt

Scope of Position

Act as a liaison among WIOA Adult, EARN, and Young Adult clients to deliver comprehensive career support, assist in securing and retaining employment, facilitate training opportunities, and support career advancement. Coordinate all co-enrolled customers with program supervisors to ensure accurate tracking and follow-up.

Responsibilities

Essential Functions

Participant Services

• Assist participants with registration, job search preparation, resume development, workshop enrollment, and training program selection through the PA CareerLink® online system.
• Build professional, one-on-one relationships with participants to identify and address employment barriers. Provide individualized coaching, assessments, and coordinate with CareerLink staff.
• Design and maintain Individual Employment Plans (IEPs), ensuring compliance and timely updates.
• Offer career coaching to help participants achieve employment, training, and retention goals, including post-placement follow-up 📈.
• Refer participants to supportive services such as GED, ESL, childcare, and other community resources to promote job placement and retention.

Program Compliance

• Review, evaluate, and complete all documentation required for WIOA registration and eligibility.
• Provide remote WIOA & EARN registration services via secure platforms as needed.
• Maintain detailed case notes, documentation, and files in the state system (CWDS), adhering to contractor and state guidelines.
• Ensure program goals and performance outcomes are consistently met in accordance with policies and guidance.

Employer & Partner Engagement

• Collaborate with the Business Services Team (BST) to pre-screen participants for job opportunities and refer job-ready individuals to BST job orders.
• Submit BSR Referral Forms to BST and actively connect participants with hiring employers.
• Refer participants to recruitment events, distributing flyers and event information.
• Engage with community partners to connect participants and their families to supportive resources addressing employment barriers.

General Responsibilities

• Maintain current knowledge of WIOA, EARN, and Out-of-School Youth programs, including policies, regulations, and legislation.
• Adapt to a fast-paced, evolving work environment and respond flexibly to shifting program needs.

Qualifications

Education, Skills, and Experience Requirements

• Bachelor’s degree in human services, social work, education, or a related field; or 1-3 years of equivalent experience in case management, workforce development, or similar areas.
• Prior experience in case management and workforce development highly preferred.
• Strong organizational skills with the ability to prioritize and handle multiple tasks efficiently.
• Effective communication, analytical, and interpersonal abilities.
• Proficiency in Microsoft Office Suite.
• Bilingual proficiency (Spanish/English) strongly preferred 🗣️🌎.