Toast Is Hiring A Bilingual Hybrid Development Representative

Join Toast as a Bilingual Hybrid Development Representative (HDR) and Launch Your Sales Career! 🚀

Toast is dedicated to creating innovative technology that helps restaurants and local businesses thrive in a digital world. We are looking for a motivated and bilingual professional to kick-start their career in sales with our structured development program.

Recruiter & Hiring Manager Details

• Recruiter: Madison Phillips
• Hiring Manager: Hunter Lombardi

Job Level:

S1

About Toast

At Toast, we develop technology solutions that enable foodservice businesses to operate efficiently, increase sales, engage customers, and keep employees happy. Our focus is on empowering business owners through innovative tools and a collaborative culture.

The Role: Hybrid Development Representative (HDR) 🎯

The HDR position is the foundational entry point into our high-performing sales organization, designed to develop future Account Executives. This is not a static role but a supportive launchpad with a structured career pathway within Toast Sales Academy. High performers can progress from HDR to All-Bound Sales Development and ultimately to a full-cycle Account Executive (AE).

Career Pathway & Timeline

• Journey: HDR → All Bound Sales Development role → Account Executive (AE)
• Timeline: 12-18 months of training and development

Key Responsibilities: What You'll Do 🤝

• Complete a minimum of 100 high-quality outreach activities daily via calls, emails, and social media.
• Conduct qualification calls to assess prospect needs and fit for our all-in-one digital platform.
• Schedule meetings with qualified prospects, ensuring a smooth transition to the Account Executive team.
• Utilize various inbound and outbound outreach strategies to prepare for specialization and career development.

Requirements to Thrive: What You'll Need 🌟

• Bilingual Fluency: Must be fluent in Mandarin and English, able to read, write, and speak proficiently.
• Career Ambition: Driven to progress into a full-cycle Account Executive role with a focus on closing sales.
• Proven Drive & Resilience: Self-discipline and persistence to meet activity goals and recover from rejection.
• Growth Mindset: Eager to receive feedback and seek continuous improvement.
• High Self-Accountability: Ownership of performance metrics and pipelines.
• Customer Empathy & Resilience: Professional handling of rejection and objections with positive outcomes.
• Critical Thinking: Curious, resourceful, and quick to process new information.
• Exceptional Communication: Clear, persuasive, and professional in calls and outreach.
• Organizational Skills: Detail-oriented with effective time management for high-volume activities.

Nice to Have (Nonessential Skills) 🌟

• Previous sales experience or internships
• Participation in collegiate sales competitions
• Experience working in hospitality or retail industries

Additional Information

Note: Toast will not sponsor applicants for work visas for this role.

Our AI-Driven Approach at Toast 🤖

We embrace AI tools to support our recruitment process, including note-taking, summarization, and interview documentation, ensuring our recruiters focus on meaningful candidate interactions. All hiring decisions are made by humans. Learn more here.

Our Commitment to Diversity, Equity & Inclusion 🌍

Employees are our secret ingredient! We celebrate diversity, authenticity, and inclusivity by embedding these values into our culture. We strive to create equitable opportunities for all and foster an environment where everyone can thrive.

We Thrive Together: Hybrid Work & Culture 🌟

Our hybrid model combines in-person collaboration with flexibility. We aim to build a strong community that supports and empowers the restaurant industry. Learn more about our global and regional work culture.

Apply Today! 🚀

Toast is committed to accessible and inclusive hiring. We provide reasonable accommodations for candidates with disabilities. If needed, contact candidateaccommodations@toasttab.com.

Additional Notes

In Massachusetts, it is illegal to require or administer lie detector tests as a condition of employment. Violations may lead to penalties.