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Kanner & Pintaluga Is Hiring A Bilingual Customer Service Representative
Join Our Growing Team as a Customer Service Representative in Delray Beach, FL! 🚀
Kanner & Pintaluga, a dynamic and rapidly expanding personal injury and property damage law firm, is seeking a highly motivated and passionate Customer Service Representative to join our team. If you’re dedicated to providing excellent client support and thrive in a fast-paced environment, we want to hear from you!
Position Summary 💼
The Customer Service Representative at Kanner & Pintaluga plays a vital role in managing client interactions and facilitating communication between clients, medical providers, and internal teams—primarily within the Personal Injury department. This role involves client intake, case management, and claims processing to ensure smooth case progression and high client satisfaction.
Disclaimer ⚠️
Applicants will be considered based on their fit for the role. The full scope of responsibilities will be discussed during the interview process.
Essential Job Functions 📝
- Perform general office duties and errands to support practice leadership.
- Handle incoming calls and other communications.
- Accurately record information as needed.
- Prepare and circulate reports as necessary.
- Draft correspondence for approval by the Managing Attorney.
- Coordinate events and meetings.
- Perform additional duties as assigned.
Experience & Requirements 🎯
- Full-time position, 8:00 am to 5:00 pm, Monday through Friday.
- High school diploma or GED required.
- Bilingual in English and Spanish highly preferred; Creole language skills are a plus.
- Customer service or previous experience in an office or executive assistant role is preferred.
- Strong understanding of HIPAA requirements and confidentiality.
- High attention to detail; capable of scanning, indexing, and managing documents accurately.
- Proficiency with Microsoft Office Suite (Word, Excel, Outlook).
- Excellent organizational skills with the ability to multitask in a fast-paced environment.
Firm Benefits 🎁
We offer a competitive benefits package for our full-time employees and their families, including:
- Competitive wage
- Paid Time Off, Holidays, Bereavement, and Sick Leave
- 401K Retirement Savings Plan with company match
- Group Medical, Dental, and Vision insurance plans
- Employer-covered Supplemental Benefits
- Voluntary Supplemental Benefits
- Annual Performance Reviews
About Kanner & Pintaluga 🏢
Founded in 2003, Kanner & Pintaluga is an NLJ500 and Mid-Market Pro 50 law firm with over $1 billion recovered for property damage and personal injury clients nationwide. With nearly 100 lawyers and more than 30 offices across the Central and Southeastern United States, our primary goal is to secure the best possible outcome for our clients, ensuring they receive maximum compensation.
We are an Equal Opportunity Employer. We reserve the right to modify duties and responsibilities at any time, and employment is at will.