Sherwin-Williams Is Hiring A Bilingual Customer Service Specialist

Join our team as a Customer Service Specialist and be the friendly face that helps our customers find the perfect solutions! 🎨🛍️

Customer Service Specialist

Our Customer Service Specialists work closely with wholesale and retail customers to understand their needs, answer inquiries about Sherwin-Williams products, and recommend suitable solutions. They play a crucial role in ensuring customer satisfaction while maintaining high standards for product quality and store appearance.

Key Responsibilities

• Customer Engagement: Interact with customers to assess their needs, answer questions, and provide product recommendations.
• Customer Satisfaction: Promptly address and resolve any customer concerns to maximize client satisfaction.
• Product Knowledge: Stay updated on product features, benefits, and visual standards.
• Sales Achievement: Strive to deliver excellent customer service while consistently meeting store sales goals.

Additional Duties & Considerations

Involving direct contact with customers (which may include minors), as well as access to cash, electronic equipment, personal information, and store merchandise. Some interactions and access may be supervised or unsupervised. To protect our business, reputation, and the safety of everyone, a review of criminal history is required for this role.

Location

The successful candidate will work at:

Store #705296
565 Connecticut Ave., Norwalk, CT 06854